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Find a Location

Meineke Car Care Center #381 has 1 locations, listed below.

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    Business ProfileforMeineke Car Care Center #381

    Auto Maintenance
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/8/2016

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    716 Ulster Ave, Kingston, NY 12401-1710
    BBB File Opened:
    1/1/2001
    Years in Business:
    25
    Business Started:
    10/27/1998
    Business Incorporated:
    10/27/1998
    Accredited Since:
    11/8/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • JLM Automotive Services Inc.
    Hours of Operation

    Primary

    M:
    7:30 AM - 6:00 PM
    T:
    7:30 AM - 6:00 PM
    W:
    7:30 AM - 6:00 PM
    Th:
    7:30 AM - 6:00 PM
    F:
    7:30 AM - 6:00 PM
    Sa:
    7:30 AM - 4:00 PM
    Su:
    9:00 AM - 4:00 PM
    Business Management
    • Mr. Joseph LaManna, President
    Contact Information

    Principal

    • Mr. Joseph LaManna, President

    Customer Contact

    • Mr. Joseph LaManna, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My car was taken to this location on 03/22/24. They were to do a full car look over. Fix issues and inspect my car. Under my impression from car experience I thought something was clogged. When I started my car it was hard to turn on and I had codes on. They had my car for several days. They called me and told me that the car was completely fixed and that I had to just drive it around to clear the codes. I will attach the image I spent $1700. They told me it needs a reprogram from ***** and ***** told me it does not need a reprogram. The parts they fixed on the car have nothing to do with the codes that were on. They sent me an email showing things on the car that need to be changed in which attached you will see that is the reason the codes are on and they did not fix it or offer to fix it so the parts they fixed did not need to be fixed $1700 later. I should have picked my car up and better condition than I dropped it off, and unfortunately, this ended in my car completely dying and forcing me to get a new car. The employees are completely selfish, and when I reminded them that their phone records, our conversations because they told me my car was great and they fixed everything. They told me oh no it only records when you call us, this whole situation did not go the right way I deserve my $1700 back because if they would have fixed the parts that they sent me in the email I wouldnt have had to junk my car. I spent $1700 for nothing. Codes P1 44A&P0451 are the two major codes that are on due to the images attached which they did not fix the only hose that they changed regarding these were the brake hose and that has nothing to do with any of the leaks at the car has in which they told me over the phone, the car had no leaks. this business does not deserve my $1700. My car literally had to be removed and I was forced to spend money and get a new car this weekend. If someone can reach out to me to discuss this, that would be great. ************
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lydia A

    5 stars

    01/03/2023

    Quick and honest. Showed me the problem so I understood what they were doing and wasnt confused about the prices. I have already recommended them to multiple people.

    Local BBB

    BBB Serving Metropolitan New York

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