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ComplaintsforMarsh TV & Appliances
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Complaint Details
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Initial Complaint
12/20/2021
- Complaint Type:
- Product Issues
- Status:
- Unresolved
Marsh Appliances , Owner Brian M is an authorized Dealer , Whom sells carports for ****** ********* which is located *** ****** *** ***** ******** *****. My wife & I stopped in at Mr. Marsh place of business, located at *** ** ********* **** ******** **. We decided to purchase a (24w X 21L) double carport. We paid a cash down payment in last week of July 2021 , in the amount of $$286.00 Dollars. This down payment was to initiate the building and eventually, building our carport, at our residence located in ********* **. Brian Marsh then contacts me by cell phone & tells me material cost have increased. So another $$ 200.00 dollars, would be necessary , before our order would be processed. So all cash payments given to Brian Marsh totaled $$487.00 dollars, then remaining balance of $$3612.84 was to be paid by Cashiers Check Directly to ****** installation crew. After many Phone calls to Brian Marsh, telling him that we haven't from ****** *********. He would repeatedly say!!" Ill reach out to them, to find out when your carport, will be scheduled to be installed" Finally I called and Spoke With Mr. Marsh, just last month in November. Telling him that we would just like him to refund our $$487.00 Dollars. Not to mention, we also paid ********* ** Township $$50.00 Building Permit fee. Zoning Officer ****** **********. So my wife & I basically paid over $$500.00 dollars, And have nothing to show for it! I would just like to have Brian Marsh return the down payments he so willingly took. Thanks for your assistance,Customer response
01/04/2022
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Thank you, for help. But as stated in original complaint, against Marsh Appliances. Owner Brian Marsh received two cash payments totaling $$483.00. this was his percentage as an authorized Dealer of ****** *********. Then a final payment of $$3,612.84 was to be paid to the ****** installation crew, soon as carport was installed and completed. Brian Marsh knows this to be True, because he stated this, while we went over the contract receipt. In the images of the receipt he sent back to your office, its clearly shown. All we need is the return of the Down Payment, because we have nothing to show and never received any product or other services.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.