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Find a Location

Alliance Animal Hospital has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Alliance Animal Hospital

      5915 Broadway St Lancaster, NY 14086-9523

    • Alliance Animal Hospital

      6543 Main St, Buffalo, NY 14221

    Business ProfileforAlliance Animal Hospital

    Animal Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Alliance Animal Hospital has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Alliance Animal Hospital

        5915 Broadway St Lancaster, NY 14086-9523

      • Alliance Animal Hospital

        6543 Main St, Buffalo, NY 14221

      Location of This Business
      5915 Broadway St, Lancaster, NY 14086-9523
      BBB File Opened:
      4/1/2019
      Years in Business:
      11
      Business Started:
      7/2/2013
      Business Management
      • Ms. Charlene Hale, Practice Manager
      Contact Information

      Principal

      • Ms. Charlene Hale, Practice Manager

      Customer Contact

      • Ms. Charlene Hale, Practice Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      Mark N

      1 star

      11/02/2021

      I would never go back to this office again! Our puppy, 5 mos old Golden, didn't poop for 24hrs and struggled throughout the night every half hour with no success. I brought him in for an exam and Dr. M**** recommended an xray... OK. She said to provide my name and number and they'll call me later. The tech came in with a blank paper with a place for my name and number at the bottom. They kept him for several hours, gave him IV, mess, Xray, sent to radiologist, etc... I came to pick him up and the charge was almost $900!!! Shocked, I asked for what... which they said the above. Then the girl at the desk said, "it was lower than the maximum quote we provided". I said, cost was never explained to me. Well, on the sheet that I printed my name and number, they printed an invoice with a "min" and "max" cost... which I never saw. Well, what they did was print my invoice ON THE VERY SHEET I PUT MY "CONTACT INFO" ON with my name and number! Well, I paid. I called the next day to speak with Dr. M**** and she wasn't there. The OM called me and I just asked to have the cost be closer to the "min" which was approx $550 due to the deceptive practice. She wasn't having it. No apologies. Nothing. Dr. M****, practice owner, never called me. They wanted me to come in the following day for another xray ($600). Needless to say, I didn't go for the 2nd xray. I researched online about remedies for constipation and gave him some pumpkin. 24hrs later, he was all better. You think a good Vet might even suggest something like that? Not this office! It's a business and home pumpkin remedies don't help the bottom line. I would never recommend this office: unethical, unprofessional, and downright shady!

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