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Find a Location

Hybrid Fitness has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hybrid Fitness

      2500 Commerce Pkwy Lancaster, NY 14086-1749

    • Hybrid Fitness

      37 Knollwood Dr Lancaster, NY 14086-4459

    Business ProfileforHybrid Fitness

    Gymnasium
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Kids only American Ninja Warrior Obstacle course with Open Play hours, Drop-in Classes,  Birthday Parties, Catering to all Ages and Abilities - Nano Ninja (2-3 years with parent), Kinder Ninja (5-7 years), Signature Kids Class (6-14 years), Plus After School Options and Seasonal Camps.

    Business Details

    This is a multi-location business.

    Find a Location

    Hybrid Fitness has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hybrid Fitness

        2500 Commerce Pkwy Lancaster, NY 14086-1749

      • Hybrid Fitness

        37 Knollwood Dr Lancaster, NY 14086-4459

      Location of This Business
      2500 Commerce Pkwy, Lancaster, NY 14086-1749
      BBB File Opened:
      9/26/2016
      Years in Business:
      8
      Business Started:
      8/1/2015
      Business Incorporated:
      8/10/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Hybrid Ninja Academy
      Business Management
      • Mr. Patrick Hall, Owner
      Contact Information

      Principal

      • Mr. Patrick Hall, Owner

      Customer Contact

      • Mr. Patrick Hall, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      William P

      2 stars

      04/12/2022

      I went to this venue with my daughter this past weekend. It was the first time I had ever gone to an event there so I guess I had certain expectations considering the age of the group 5-9 or so and the fact that this was an "athletic" type of event. During my hour at the place I witnessed 4 injuries. One child fell and hurt his knee another hurt his wrist and was holding back tears. Another child ran screaming to her mother crying and my child fell on her back..upon review of the fall it was about 5 feet...screaming for about 5 minutes. I was horrified. During this time I saw one individual from the gym in the main room I did not see another. I guess its my opinion that an event of this kind should have the proper supervision ..regardless of a release form. Its just right. Also not one person from the gym came up to me or the others to make sure the little kids were ok. Just a thought on the lack of event super vison there were under 5 yr old running around with the older kids. Again. With proper event super vison this would not have or should not have happened. I did see the 1 employee come in to the main room 1 x during the hour and a lot when the event time was over... so the kids could not use the room. So after seeing all of this I decided to call the owner. Bad idea. You would think that an individual who owns a business would be responsive to concerns. This was not the case. Instead I was lectured about "fitness rules" and treated like an idiot. I informed the owner that I was not calling to threaten or be rude to him and I guess I got the "tough guy" beat down lecture instead. And no I do not need to know what the "safety rules" are to be unhappy. No empathy..no real concern no feeling of urgency just excuse after excuse and lectures. This is the first time I have been compelled to do a report like this. No I am not a ninja..no I am not a gym owner. I am a concerned parent and hopefully this review helps you.

      Local BBB

      BBB of Upstate New York

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