Customer ReviewsforCatseye USA LLC

Premium service. Every month my technician provides me an update and answers any questions that I have. I’m never canceling!

Great exclusion capabilities! Better than ANY local pest vendor for keeping the rodents OUT. Would use again in a heartbeat!

Excellent customer service! We have been customers of Catseye for many years. Their employees are the ultimate professionals. Thank you!

The technician was very professional, polite and knowledgeable. Made the appointment go smoothly. Since we have been using their service, we have had no rodent activity the last 2 years. Very happy with the service. Thank you Cats Eye for your excellent service. ***** *

I can’t say enough about Catseye.they and their techs are so professional, courteous and very dependable. Our tech is Colby who does a great job and is very responsive to pest problems we’ve had in the past. ****** *

Catseye takes the stress out of rodent control, courteous, professional, excellent clean up from start of process through completion. Communicates with homeowner throughout each step of job, one year warranty is fair. Following completion, there are additional inspections of the work to ensure work was done to perfection. Although no one wants to have this problem, Catseye reduced my worries completely. If you want the BEST for your home, go with Catseye. ***** ***

I had Cancer surgery February 19th 2020, just after my wife was diagnosed with Lupus. I was rushed back into the hospital for complications spent 2 months in the hospital through Covid almost loss my life several times according to the doctors. Catseye came out 2 months after I got home from my last hospital visit, we signed up Dec 2021. We are feeling like we are being treated unfairly unkindly and unfortunately discriminated against because of race or maybe religious beliefs. We are not certain as to why they have suddenly stopped our service and have sent us bills of over $1000 to our home with claims of non payment for services we had no knowledge of having to pay. We bought the Platinum package and we denied any and all additional services like the continued home visits for pest control. We’ve called several times about not wanting additional work done if it’s not in our contract. Then out of nowhere a whopping bill alleging we owed over $1000. This is a practice that is seemingly illegal, unknowingly charge customers for unknown services and send bills for several service jobs over months then charge a whopping huge fees. Sarah told us she’d take care of it several times and the last time she said when she returns on Monday and that was over 2 months ago. We called Brian 2 weeks ago he stated he’d have her call and to no avail we received no call at all. Imagine being in your home and being misled by a business you trust to enter your home to be professional and respectful and at very least reasonable. In short they left us devastated and feeling mistreated as if they don’t see us as human beings that they respect. Adding to our health conditions and sadly enough our blood pressure has risen headaches pain & suffering. My e-mail has Jesus and ministries in it, this is why we believe the unfairness could stem from and of course color because they’ve been to our home. Feeling terribly hustled as well.

After a somewhat rocky start and a cancelation of services I received a call from a Catseye representative, Sara D*******. Ms. D******* was extremely kind, understanding and courteous. Ms. D******* was determined to make any perceived wrongs by me right. She was not concerned so much in getting my business back as she was in making me whole again. Ms. D******* not only made us whole again she made sure we were compensated for the trouble and then some. I am convinced she went way out of her way to make things right, so much that we are once again Catseye customers. A Catseye tech was back out at our house within a few days and the service was excellent! Ms. Sara D******* is a credit to her organization and I certainly hope they know it. Thank you Sara!