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ComplaintsforPandavida, Inc.
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Complaint Details
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Initial Complaint
02/21/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
In June 2022 we purchased a new sonos component on Amazon from *********** **** for $1102.50. Installing item proved extremely challenging with variable obstacles. Multiple phone calls and chats with Sonos to find/fix issue over a few months. Sonos finally determined product was previously owned (still had previous owners wifi info) and damaged internally. ITEM WAS LISTED AS NEW. Panda Vida will not stand by the issue due to 30 day return policy. Company is a fraud and does not care nor value the consumer. Buyer beware!Initial Complaint
01/24/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I tried replacing a filter in what I thought was a ***************-02 air purifier and after talking to ***** they informed me that the product was a counterfeit.Customer response
02/18/2023
Better Business Bureau:
At this time, I have not been contacted by Pandavida, Inc. regarding complaint ID ********.
and I still have an unoperational and counterfeit device.Sincerely,
*******************Initial Complaint
12/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an Amazon order on 12/8/22 for a Nitendo Switch ($375.14). It was shipped on 12/8 and provided a tracking number ( ******************) according to the Amazon website. I started reaching out to the seller, PetzX, regarding the tracking information and that *** confirmed they did not have the package. We only response I was getting back from the seller who is for me to continue to check the tracking. It is now 12/22 and I have no package and no confirmation of a full refund. After searching for reviews with this company on Amazon, I have found hundreds of the same complaints. Never received the package, and most of the people never received a refund. I would like a full refund of $375.14! I have attached screen shots of my communication with *****, my order number, cost and current *** tracking update.Initial Complaint
08/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a Dyson vacuum cleaner through Amazon (supplied by PandaVida). When the order arrived, some of the items were missing, and the vacuum looked like it was used.Upon trying to return the item, I was told it would cost me $110 to ship it back. That's OUTRAGEOUS!!!Initial Complaint
06/22/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I received a message from the Amazon regarding the third party Seller - PandaVida *** Order ID: ************************* Beam (Gen 2). The compact smart soundbar for TV, music and more. (Black) (Renewed)Message: Your refund of $517.91 was issued June 9, but has not appeared in my bank account.Initial Complaint
01/14/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I bought 2 ASTM3 surgical masks boxes of 50 each in ****** order ******************* and this scammer of a seller sent me some ******* counterfeit masks that have nothing to do. Theyre also in a ripped plastic bag.The seller needs to send the right masks right away or I will *** them!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
8 total complaints in the last 3 years.
0 complaints closed in the last 12 months.