Business ProfileforShanks Enterprises, Inc.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 7639 Evergreen St, Lima, NY 14485
- BBB File Opened:
- 1/7/2005
- Years in Business:
- 62
- Business Started:
- 1/1/1962
- Business Started Locally:
- 1/1/1962
- Additional Contact Information
Fax Numbers
- (585) 624-1624Primary Fax
Email Addresses
- Primary
- (585) 624-1624
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/11/2022
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
Being charged $54.00 for equipment pick up and wasn't notified of any charge for pickup. Nor was this even part of my continued service until I cancelled. I was told 4-28-22 was last pickup for garbage and billing. They could've took garbage can on 4-28-22 not wait another week then pick it up and send a $54.00 bill on 5-2-22. Customer service had no answer other than its a new charge company if adding. Shanks failed to notify anyone of this equipment pick up charge let alone say anything about it when I cancelled service on 4-28-22 and was told no other bill was outstanding so I feel ? Shanks failed to inform any customers of the charge and could have taken garbage can on 4/28/22 my last pickup date I don't owe anything. I could charge them for weeks worth of storage and I also has to call them to come get there garbage can over week later. thank you for your help.
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