ComplaintsforChris Stone Homes
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Complaint Details
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Initial Complaint
02/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had windows and siding done by Christopher stone. Windows were installed incorrectly without flashing or original exterior Weatherstops. Some windows were installed onto rotten wood, all are Improperly insulated and not installed to manufacturers installation instructions. They are currently leaking and have been trying to get chris to properly seal the windows on the outside. I have paid him in full as he assured me he would make it right. I am looking for them to be fixed properly. Pictures are shown during the progress and cosmetic capping was installed over the rotten mess.Customer response
03/17/2022
Better Business Bureau:
At this time, I have not been contacted by Chris Stone Homes regarding complaint ID ********.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.