Business ProfileforpHountain Water Filtration Inc.

On April 10th, 2023 my husband and I got a whole house water filtration system set up. After the setup, I questioned the installation placement and work that was done. It did not look like it would hold up, but I was assured it would. On April 17th, I woke up to the mineralizer (hooked up under the sink) leaking and water all over my kitchen vinyl floors. The water got underneath cabinets and leaked into my unfinished basement. I also have wood floors underneath the vinyl and now we are dealing with shifting and movement in our vinyl floor due to the water. I spoke with the owner, ***********************, who first said to me I dont speak to women then denied it was his plumbing that caused the damage. My husband tightened the plumbing to stop the leak and ****************** response to that was your husband cant tighten a nut? I asked for them to repair my floors as I understand mistakes happen. They sent contractors over who confirmed with us that water damaged our floors and then *********************** tells me the contractors think I am crazy. I disputed the charges on my credit card and ***** called me and told me I robbed him at gun point. Horrible horrible accusations.Fast forward to February 4th, 2024, I woke up to the whole house filtration system in my basement spraying everywhere. My concern was valid, and the plumbing failed resulting in personal items in my basement to be destroyed. Artwork, pictures and other items ruined. I contacted them again and the response was We will get someone there sometime this week. I dont trust them and had to have a plumber come and install the entire system for $1200. Next week I have my floors being repaired for $2400. This has been a burden, an inconvenience and a loss. I wrote a review on their pages and nobody has gotten back to me. They actually blocked me. There are two other people who I know have had similar experience as me that has happened in the last 6 months.