ComplaintsforShipapackage.net
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Complaint Details
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Initial Complaint
01/29/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I ordered a package for my brother in jail on 1/28/2023. They don't service his jail after in check out it clearly named the facility that he is in. There is no way of getting a hold of them what so ever. And I had to cash app them the money for the package.Initial Complaint
09/28/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order from this company in July 2021. The items were never delivered to the recipient and I was never refunded. I sent numerous emails and the responses would continuously state that they would look into the issue. It is now October and no refund was issued and it’s too late to deliver the product. I am just seeking a full refund. See the details below, including my order number in the documents I attached. The business has completely stopped replying to my emails. I have never experienced anything like this before. I was completely robbed, they were paid for a service and literally kept the entire payment and didn’t provide the product at all. Please assist me with getting a full refund. I don’t want the business to do or say anything else. I just want my payment refunded.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.