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Find a Location

Raymour & Flanigan has 121 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Raymour & Flanigan

      7230 Morgan Rd Liverpool, NY 13090-4535

    • Raymour & Flanigan

      Route 104 East Oswego, NY 13126

    • Raymour & Flanigan

      4000 Route 31 Liverpool, NY 13090

    • Raymour & Flanigan

      5084 Commercial Drive Yorkville, NY 13495

    • Raymour & Flanigan

      1020 Center Street Horseheads, NY 14845

    Business ProfileforRaymour & Flanigan

    Furniture Stores
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 199 Customer Reviews

    Customer Complaints

    904 complaints closed in last 3 years

    272 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Raymour & Flanigan is a retail furniture chain based in the Northeastern United States. The company offers products for purchase online, and in stores, and offers furniture delivery.


    Products & Services

    Sofas, Sectionals, Sleeper Sofas, Loveseats, Futons & Convertible Sofas, Chaise Lounges, Settees, Ottomans, Sleeper Sofa Mattresses, Living Room Sets, Chairs & Recliners, Living Room Chairs, Recliners, Accent Chairs, Bean Bags, Stools, Benches, Entertainment Centers, TV Stands & Consoles, Media Towers & Shelving, Fireplaces, Tables & Storage, Coffee Tables, End Tables, Sofa Tables, Accent tables, Accent Cabinets & Credenzas, Curios, Coat Racks, Tables, Dining Sets, Dining Tables, Buffets, China Cabinets, Bars, Seating, Dining Chairs & Armchairs, Bar Stools, Counter Stools, Dining Accessories, Lazy Susans, Table Protectors, 3-pc. Dining Sets, 5-pc. Dining Sets, 7-pc. Dining Sets, Beds, Bedroom Sets, Queen Beds, King Beds, Full Beds, Headboards, Daybeds, Bed Frames, Dressers & Storage, Dressers, Dresser Mirrors, Nightstands, Bedroom Chests, Armoires, Vanities, Media Chests, Jewelry Armoires, King Mattress, Queen Mattress, Full Mattress, Twin Mattress, Twin Long Mattress, Comfort Mattress, Firm Mattress, Extra Firm Mattress, Plush Mattress, Pillowtop Mattress, Luxury Pillowtop, Memory Foam, Firm Memory Foam, Medium Memory Foam, Soft Memory Foam, Adjustable Bases, Bases, Box Springs, Bunkie Boards, Bedding, Memory Foam Pillows, Bed Sheets, Children Bedroom Sets, Children Twin Beds, Children Full Beds, Children Bunk Beds, Children Dressers, Children Nightstands, Children Bedroom Chests, Children Dresser Mirrors, Daybeds, Children Vanities, Desks & Storage, Cribs & Toddler Beds, Crib Mattresses, Changing Tables, Rocking Chairs, Baby Gates, Desk & Chairs, Office Sets, Office Desks, Office Chairs, Storage, Bookcases, File Cabinets, Computer Armoires, Desk Type, Writing Desk, Desk with Hutch, L-Shaped Desk, Laptop Desk, Patio & Outdoor Furniture, Patio & Outdoor Sets, Patio & Outdoor Seating, Patio & Outdoor Tables, Fire Pits, Umbrellas, Patio & Outdoor Decor, Outdoor Rugs, Outdoor Lights, Wall Art, Wall Decor, Decorative Home Accents, Silk Floral Arrangements, Throw Pillows, Lighting, Table Lamps, Floor Lamps, Hanging Lights, Outdoor Lights, Mirrors, Wall & Floor Mirrors, Area Rugs:, Traditional, Solid, Geometric, Nature Patterned, Abstract, Striped, Indoor / Outdoor, Rug Pads

    Business Details

    This is a multi-location business.

    Find a Location

    Raymour & Flanigan has 121 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Raymour & Flanigan

        7230 Morgan Rd Liverpool, NY 13090-4535

      • Raymour & Flanigan

        Route 104 East Oswego, NY 13126

      • Raymour & Flanigan

        4000 Route 31 Liverpool, NY 13090

      • Raymour & Flanigan

        5084 Commercial Drive Yorkville, NY 13495

      • Raymour & Flanigan

        1020 Center Street Horseheads, NY 14845

      Headquarters
      7230 Morgan Rd, Liverpool, NY 13090-4535
      BBB File Opened:
      4/1/1974
      Years in Business:
      78
      Business Started:
      1/1/1946
      Business Started Locally:
      1/1/1946
      Alternate Business Name
      • Flanigan's Furniture
      • Raymour and Flanigan
      • Raymour & Flanigan Furniture
      • Raymour & Flanigan Furniture (All NYC, Mid-Husdon, and Long Island locations)
      Business Management
      • Mr. Neil Goldberg, President
      • Mr. Steve Goldberg, Exec. V.P. of Operations
      • Mr. Michael Goldberg, Exec.V.P. of Sales & Marketing
      • Mr. Seth Goldberg, S.V.P of Marketing, e-commerce, I.T.
      • Mr. Adam Goldberg, V.P. of Marketing
      • Mr. Matthew Aubin, Customer Care Manager
      • Mr. Brian Schwarz, Senior Vice President of Operations & Customer Care
      Contact Information

      Principal

      • Mr. Neil Goldberg, President
      Additional Contact Information

      Fax Numbers

      • (856) 321-1870
        Other Fax
      • (732) 531-5108
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      904 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/18/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Bed not delivered to my 92 year old Father in Law on the date depicted.
      Read More

      Customer Reviews

      199 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Suhalah M

      1 star

      07/25/2024

      Since I can't post what I wrote bc it's so much I'll say this. Received replacement furniture from the protection plan. All the pieces do not match. The colors shown online compared to what we received does not match. Raymour wants me to pay a 30 percent restocking fee as well as delivery fee, horrible. The fact that all we are asking for is an even exchange is mind boggling. Truly an unfair system they have going on. We tried on our end but to say we have to lose and now pay out more money is such a joke on already expensive furniture.Oh, and let's not forget that if you get replacement furniture they will not allow you to purchase insurance for those items. Smh Warning you guys, don't purchase from here if you constantly want to have issues with a money hungry company who definitely don't value their customers. I wish I could rate them zero stars and I will be reporting with the bbb.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

      BBB reports on known marketplace practices.

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