Business ProfileforJBT Quality Property Management, LLC

This complaint concerns JBT Quality Property Management, LLC in Liverpool, NY From 7/23/22 to 1/9/23, they managed my rental property in Holland Patent, NY. I sent JBT money for repair work, and paid JBT a management fee to cover supervising the work. I also paid JBT for cleaning services. JBT collected one month of rent, and a one-month security deposit. On 9 January I fired JBT for not meet basic requirements of the job; for example, they rented the house in an unacceptable state. Work that I paid them to manage and supervise was never done, including repairs and cleaning. JBT owes me my portion of 1 month’s rent, the tenants’ 1 one month security deposit, and a refund for maintenance work not completed, for a total of about $9000. When I complained about this to JBT on January 9, I received a text saying they would pay me back right away. As of 2/5, they have only sent me $3500. I am asking JBT Quality Property Management for: My portion of the first month’s rent: $1,650. The security deposit that they are holding: $1,850. A refund of $1553 I paid JBT for work not started: replacing a water heater and roof work. See the attached invoice from October 7. I sent JBT an additional $10,000 that should have gone to the contractor, ***** ********. I paid JBT 5% on top to manage the work and ensure completion. See the attached invoice from 10/7. The contractor stopped work because they only received $6700 of the required money. JBT did not tell me about this. Instead, they said the house was ready to rent. I learned the truth after tenants moved in. JBT should send me the remaining $3300 so that I can pay and work with ***** ******** directly. JBT billed me $675 on 8/16 for what deep cleaning. When tenants moved in, the house was filthy, including trash inside appliances and cabinets. JBT should refund the $675, or provide documentation of the following: who did the cleaning, how JBT confirmed the work was done, and when JBT confirmed it was done.