ComplaintsforJett Real Estate & Development LLC

• Initial Complaint

  03/05/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  beyond the agreement and they have not started the second part of the project (exterior patio roof). The total cost for the exterior patio roof in the estimate is $14350.00. The project consisted of two parts: an interior remodel and an exterior patio roof. Total cost of the project was $58500 and we signed the contract on 9/27/2023. They began work 10/16/2023, as promised. We were told the project would be done “ well before Christmas” and the interior is still not complete. We have paid the following toward the contract $49,232.00 We paid $3300 on 11/29/23 for changes to original plans We also purchased our own flooring, Hood vent, 2 windows and hired another person to stain and seal the ceiling- thus taking off the cost of those separate items from the estimate. Total cost of these items removed from the estimate was $3550 Throughout the project Jason would no show and also stop work and demand more money to continue. I have notes with dates and text messages if needed. Recently we learned that he no longer has insurance, as he was not able to submit it to the town of Grand Island for a permit for the exterior patio. His drawings were also denied due to not following code when we explained during the estimate what the code is. We would like a refund for the exterior patio roof, which was not started. Total project quote $58,500.00 We have paid a total of $56082.00 toward the quote of $58,500.00 and the patio roof has not been started. The quote for that roof was $14350.00. Taking the cost of the patio roof off the quote, as it is not started leaves a total cost to us of $44,150.00. We have paid $56082.00 toward that. We would like a refund for the money we paid toward the patio roof, leaving Jett Development owing us $11,932.00. Please see attached total $12,384.00

  Business response

  03/28/2024

  This is a false claim. My insurance is active. The exterior patio roof drawings have been submitted by a 3rd party Architect who have been asked to make changes due to Building codes in that area. I am waiting for the final approval from the Town and the permit to submit my insurance which is typical. The money paid for other contractors, and additional material the customer wanted separately should not be held against my original contract. To my knowledge the Interior work is 100% complete.There are multiple change orders which changed the scope and timeline of this project. 

  Customer response

  04/03/2024

  Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. Response to Jett development 1. This is a false claim.This is not a false claim. Everything stated is true.2. My insurance is active.Jett could not produce a certificate of insurance throughout the project. If the insurance was active, why couldn’t a certificate of insurance be provided?3. The exterior patio roof drawings have been submitted by a 3rd party Architect who have been asked to make changes due to Building codes in that area.Okay, as previously stated, we explained what the Grand Island code is, while obtaining the estimate in September 2023. They chose to ignore this and submit what they thought was up to code. The process for obtaining a permit began 1/2/2024. 4. I am waiting for the final approval from the Town and the permit to submit my insurance which is typical.A permit will not be issued without proof of insurance. Proof of insurance must be submitted in order to obtain a permit. So how is it typical to obtain a permit then submit proof of insurance- if we can’t get a permit without the insurance certificate?5. The money paid for other contractors, and additional material the customer wanted separately should not be held against my original contract.We are not currently requesting to get paid back for the hood vent, flooring, windows and staining of the ceiling. We are simply removing the charges for those things from the estimate, as we purchased them, and Jett did not provide those items. The estimate included and listed the cost of these items that we purchased. 6. To my knowledge the Interior work is 100% complete.Jett is aware that the interior is not complete. There has been a lot of communication regarding what remains to be completed, what they call a “punch list”. We do not have cabinet doors, the heat/air is not effective, there is a large hole in the cooktop (where tile should be), shoe molding around the bar, trim work and stair nose needs to be fixed, there is also siding missing. The last time Jason was at the house was 2/29/2024 and on 3/1/2024 he told us he would be bringing the cabinet doors over. So, he is aware of the unfinished work and he did not bring the doors over.70 There are multiple change orders which changed the scope and timeline of this project.There were many no shows and times that he would not return to work unless we paid him above and beyond what our contract called for that changed the scope and timeline of the project. A lot of the work needed to be redone as it was not done correctly, not done as agreed upon, sloppy and/or not up to par, this also changed the scope and timeline of the project. On 3/28/2024 we received an email from Jett Development, Jason, stating that he was officially terminating the contract as our expectations and changes exceed their ability to deliver services. Also stating that a breach of contract on our part warrants the termination. Stating that we failed to make payment as scheduled and failed to make payment for changes. We made payments above and beyond our contract due dates, which I previously explained. The contract states that milestone #1 payment was due upon completion of demo and window installation- we paid milestone payment #1 on 10/18/2023 prior to any windows being installed because Jason stated that he would not continue work without the payment and demanded payment. On 11/29/2023 we paid $3300 for changes to original plans (A separate check was made to pay for “change orders”).  After payment for changes- Jason packed up all tools and left. Later told us he would not be back until we paid more money, even though per our contact no more money was due. He basically held us hostage demanding more money. We then paid $5500 on 12/4/23 and again paid $5966 on 12/28/2023The windows still were not delivered or placed so per the contract none of this money was due yet.  Windows were installed on 1/12/2024 and he demanded another payment of $2983 on 1/12/24. At this point we had paid him over what the contract stipulated by $14,449.The contract states that milestone #2 payment was due upon completion of remaining tasksThe remaining tasks include the completed exterior patio roof, which was never started. It then states that final payment due upon customer walk through. He goes on to say that he is charging a 20 percent penalty and late fees of 15 percent, along with threats to put a lien on our home, if we pursue legal action.I have included the email for your consideration. Regards, ****** *********

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