ComplaintsforBlue Collar Construction
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
On 9/18/2021, we entered into an agreement to have the following work done: Complete roof replacement (no issues), Subfloor repair (issues) and installation of vinyl plank flooring (issues). So far as we can tell, the roof was done & done well. The subfloor repairs were going well until the supervisor had to leave the site for personal reasons. From that point on, everything went south. The vinyl plank flooring was installed over a subfloor that in many places had not been properly leveled. There is still noticeable movement in the flooring when it is walked upon. After voicing our concerns, a worker was finally sent out to assess and repair the issues. He got as far as pulling up the planking & attempting to fill the voids beneath. After that day, he never came back. Upon calling the owner, Adam, we were told the worker had been let go, but that he (Adam) had the materials to complete the repairs, and would do so upon completion of another job. Four weeks went by without hearing from him again. After repeated texts, emails and calls, we still have received no response from them, and our floors are still torn up, making the residence uninhabitable. We estimate that it is costing us approximately $1000/month to keep up a home we cannot move into (heat, electric, water, lot rent). The work has been paid for, in full, $21,000, as per the signed agreement. If Blue Collar refuses to complete this job, we will have no recourse but to have someone else do it, and file against them in small claims court not only for the cost of completing the job, but for the added expense of upkeep on the second residence.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.