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ComplaintsforArmor Roofing and Siding
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Complaint Details
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Initial Complaint
12/09/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Signed a contract for $24000 labor to have ***** ****** Siding installed with homeowner paying for materials out of pocket. Contract says to meet ******* *******'s warranty requirements.-PUT IN BAD POSITION FOR WINTER. Started doing teardown with siding still at **. I suggested waiting for spring but they said siding was at ***** on Nov 12. They had dumpster arrive on Nov 16 and started removing aluminum/wood from back wall. Asked for $3K in cash first day;Insisted on 5K check second day. After first day, left aluminum pieces blowing in 30 mph wind, electrical wiring blowing and downspout off in rain. Had insisted they could get job done in 9 days- before weather turned. Encouraged me to stay with job by saying they would work weekend. They arrived 16 and 17th. Said they would come on 18th after rain stopped and then texted they would be there next day. They came on 19 th and then did not show up on weekend. I am left with house that has insulation board on one wall. AND it turns out I could cancel ***** siding order- it was still at plant.INEPT AND NOT TO WARRANTY-Questioned starter bottom that they had me purchase as it would not live up to warranty- said that I would need to purchase that and that they would requote job. Upset that they did not do proper research. Now I discover wrong insulation used and will not satisfy ** Warranty. I am told it needs to be tore down. RIPPED OFF Paid $8K. If work had been being done properly, maybe, kindly as a % of total scope $2.5K including 500 for a dumpster was accomplished before winter restrictions arrived. Say they do not have $ anymore. LIES and EXCUSES They do not have a crew afterall(who supposedly did this work in FLA), Did not have product available to start job near winter's start, Did not research and understand scope of how big a job it would be then blamed me that I picked them as low bidder when they did realize it was a large job.
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Contact Information
Lockport, NY 14094-4408
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.