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Recast Industries, Inc has 1 locations, listed below.

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    Business ProfileforRecast Industries, Inc

    Home Renovation

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    127 West Hudson Street, Long Beach, NY 11561-1924
    BBB File Opened:
    9/12/2022

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    09/12/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Hired Recast *** for remodeling. Signed contract on 5/27/21. The project duration was approx 4 months. Wrote a check for $21,382.50 upon signing. First few months, they came regularly, but as months went by, they came sporadically. Some weeks, they never came. Other weeks, they came only once or twice in few weeks. Once I signed a contract, they ask large payments, and intentionally, they leave extremely small amount of balance towards the end. I paid more than $210,000 and only $4,691.25 balance left to pay upon completion of their work. After Recast *** received most money from us, they tried to dismiss the contract. There was so much work left to do, but they refused to complete the project that they promised to finish. The solution they offered was terminating the current contract with them & hiring someone we like to complete rest of the project. The owner of the company, ***** said the remaining balance of $4,691.25 is more than enough to finish the job they couldn't finish. Please do the math and see if the remaining balance would be enough to cover for materials and labors for the following items Recast didn't complete. They did not install a 36K BTU ********** heat pump, high hats, ** in the attic (850sq ft), 2 storm doors, 2nd floor staining job, install doorknobs, remove the water heater from the basement that promised 8 months ago, install water faucet, fix the navien fire-resistant door for serving clearance space, bunch of other punchlists, fix constant electric issues that we are dealing with, etc. Recast tries to end the current contract with us unilaterally! I never agreed to end it. Why would I end the contract when there is still so much work left to do AND I paid so much money already? THIS IS UNLAWFUL because I'VE NEVER AGREED TO END IT! Also, the owner lied that installing a split unit in the attic is illegal because attic shouldn't be finished & livable. Inspector said it is legal to install it as long as the attic is not being used as bedroom
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    Customer Reviews

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