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ComplaintsforToro Tire Shop
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Complaint Details
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Initial Complaint
07/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 7/18/2023.Car tire got flatted, which I noticed over few days, and requested to repair for flat tire to this shop.Technician brought the tire behind the gate, showing "Aware of Dog", and didn't let me follow him.Few minutes later, the technician ****** the tire back out of the are with a new big hole on the side of tire. Again, the tire got flatted over days, and the new hole was big that leaks the air out in seconds. I took photos before the technician took the tire and after he punched the new hole.I claimed the hole was new, but the technician denied and told me to replace the tire. I requested return the tire. I searched this business and realized this kind of incidents have happened multiple times exactly or similar, on their reviews. This much stop. I am requesting damage coverage by the shop who I reached out but avoided communication.Customer response
08/14/2023
Better Business Bureau:
At this time, I have not been contacted by Toro Tire Shop regarding complaint ID ********
Sincerely,
******** *** *********
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.