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ComplaintsforPetrossian Inc.
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Complaint Details
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Initial Complaint
11/08/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
July 8th, 2022 paid $280 for 30g of Tsar Imperial at Petrossian in ********. Menu and server stated caviar was from ******* or ******. Bottom of caviar tin stated origin was from *****.July 14th I called Assistant Food Manager *********************** and sent an email with pictures of the receipt, menu and bottom of caviar tin for resolution July 18th I sent a follow up email ****************** again without any response July 23rd I sent another email inquiring about any status update without any response July 26th I received a response from GM ******************* stated is originally from a river near ****** and ***** but now their caviar is farm raised from *****, ******** or ******. I responded that they have falsely advertised the origin of the caviar. No response back from ***************July 28th Email response from Executive Sous Chef ************************************* requesting a time to talk on the telephone. I responded back that my earliest date off would be Saturday or Monday.July 30th and Aug 1st telephone call to Chef *********** and left message with call back number with no return call or email since that time.Customer response
12/04/2022
Better Business Bureau:
At this time, I have not been contacted by Petrossian Inc. regarding complaint ID ********.
Sincerely,
**************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.