ComplaintsforGym Tech
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Complaint Details
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Initial Complaint
02/24/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered gymtech EMS shorts on 12/14/2021. I still havent received this order. I emailed them multiple times but no response. One of the emails initially worked but second attempt, it bounced back to me stating the email is no longer in service. I feel that this company is fraudulent. Id like to get my money back from them. Thank you.Customer response
04/06/2022
Better Business Bureau:
At this time, I have not been contacted by Gym Tech regarding complaint ID ********.
Sincerely,
***********************Initial Complaint
02/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed my order on 12-5-2021 in the amount of $148.95, I got a confirmation email for my order #*****. There were no updates so I reached out on 12-16-2021 inquiring if this order would be shipped by Christmas, with no response so on 12-22-2021 I emailed again asking for an order update. On 12-23-2021 the company replied saying they were having some technically difficulties due to covid and would get my order shipped out in a timely manner, but they didnt give any real updates. On 12-29-2021 I again asked for an update, the company replied saying they are so sorry the trouble, but they temporarily ran out of stock due to the overwhelming orders they got for the shorts, but not to worry because they are getting a new stock in soon and would update me when they shipped. The company offered me a $20.00 discount due to it being an inconvenience and I agreed to the $20.00 refund. On 1-7-2022 I emailed them for an update and asked if they had been restocked, All the responded with is they sincerely apologize for the trouble, but rest assured they would update me as soon as they shipped. On 1-11-2022 I requested for a full refund if $148.95, less the $20.00. On 1-12-2022 I finally received the $20.00 refund. On 1-30-2022 I emailed expressing my frustration, with no response. On 2-13-2022 I emailed again again and havent received anything.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2905 Review Ave, Unit B
Long Island City, NY 11101
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.