Business ProfileforVenture NY Property Management, LLC

Ive been trying to sell my co-op apartment in *********************************** since spring of 2023. It is a financial burden and I need to get rid of it. The application specialist for VNYPM, *****************************, has seemingly been blocking the process. She continually doesnt answer calls, doesnt reply to emails, and dismisses or disregards requests for information by all parties involved. Once all the necessary documents were gathered by both parties and the sale was about to close she said the buyers application was rejected for some undisclosed reason. Now here we are again over a year later trying to sell again and ***************************** has again been the road block making the process way longer and way more drawn out than it needed to be. She has been not answering calls, not replying to emails, and dismissing or disregarding requests for information my all parties involved. Now that both parties have all the documents and are only waiting on a co-op board interview to proceed to closing she sends me emails about some concerns that need to be cleared. I asked her what the concerns were and she refused to tell me. She just requested I send her information that she already has. The transfer agent for the previous property management company told me was forwarded over to VNYPM when they took over management of the 3065 Sedgwick. All she has to do is look in the file. I dont know if the records are kept off site or shes just being too lazy to look or what but this is getting ridiculous. Every time we get close to closing on a sale she, and only she, comes out of nowhere with some kind of obstacle to the process moving forward. Ive called to complain to VNYPM about this person. *** asked on several occasions to speak to the manager or supervisor for this person but ** always just forwarded to her email or voicemail. I need to sell and shes doing everything she can to keep it from happening.