About

Local BBB:

BBB Serving Metropolitan New York

BBB File Opened:

8/24/2012

Business Started:

8/1/2008

Business Incorporated:

8/1/2008

Type of Entity:

Corporation

Business Management:

Mr. Sean Krentzman, CEO

Mrs. Carissa Marquez, Director of Client Retention

Additional Information

Refund and Exchange Policy

Additional handling time will be in effect during the holiday season and in accordance with the increase in COVID-19 cases, to ensure the health and safety of our employees and customers. All of our items come with a lifetime warranty. Warranty does not include any labor associated with installation, removal of parts, key or Locksmith fees. Buyer will not be reimbursed for any such fees. Buyer hereby acknowledges and agrees that Seller's liability, if any, is limited to the price of the item sold. Flagship One,Inc. will not be liable for any damage or injury that results from any item sold by any entity operated by Flagship One, Inc. and Buyer hereby now and forever relinquishes Flagship One,Inc. from any such liability. Returns must be in original condition. Electrical parts are tested prior to purchase and if returned, all units will be inspected for burnt components, physical damage and water damage; any such damage will void the warranty. Further, if the item is misused, abused, modified, opened, tampered with, used for any purpose not originally intended, vehicle is involved in an accident, security seal is removed, broken or damaged the warranty will be void. Warranty is not transferable. Returns are subject to a 20% restocking fee. Returned programmed items are subject to the restocking fee and an $85 non-refundable programming fee and, if Buyer purchased keys, the return is subject to an additional $90 non-refundable key fee. All returns for money back must be received by Flagship One,Inc. within 30 days from the date of original purchase. Returns received after 30 days from the date of original purchase include an option for an exchange or store credit. Flagship One,Inc. expressly reserves the right to have faulty/defective unit sent back to its facility at Buyer's expense for testing prior to replacement. Flagship One,Inc. will NOT reimburse any fees a Buyer expends in connection with a possible faulty/defective unit including, but not limited to Locksmith fees, diagnostic fees, rental car fees, storage fees, dealership fees, third party reprogramming fees, etc. After one claim, the warranty is exhausted. Buyer acknowledges, agrees and accepts all the terms set forth herein upon purchase. 

Business Categories

Auto Parts, New Auto Parts, Used and Rebuilt Auto Parts