Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tanks Lawn Care & Landscaping has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTanks Lawn Care & Landscaping

    Landscape Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/24/2024

    Years in Business: 1

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    96 Clyde Rd, Lyons, NY 14489
    BBB File Opened:
    4/23/2024
    Years in Business:
    1
    Business Started:
    11/5/2022
    Accredited Since:
    4/24/2024
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Bryan A Gonyou, Owner
    Contact Information

    Principal

    • Mr. Bryan A Gonyou, Owner

    Customer Contact

    • Mr. Bryan A Gonyou, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lee W

    1 star

    05/01/2024

    Came to house to give us a quote came and gave quote. Agreed on work to be done after the next day did not complete all the work said he would be back the following day to finish said work after contacting Him to confirm pricing, he then all of a sudden has a dump fee that he has added on and had said that he told us about the dump fee, but he had not told us about the dump fee. Claims that he sent a physical quote to ******** ********* but did not. Showed up before agreed time, made it seem like he had a crew and the work was going to be quick and one load, only he showed up and then started talking about multiple loads. BUYER beware of the fees and miscommunication of this business owner.

    Tanks Lawn Care & Landscaping Response

    05/14/2024

    The wife called Ask me for a quote to remove a few piles of brush. Send me pictures. I called her back and let her know that. I have to come out in person to do an estimate. She said that was fine. I got out there about 4 o'clock that evening to do an estimate. Her husband came out Show me the piles A brush that needed to be removed. He said that he would have all the brush to the road for me to pick up the next day. I gave him an estimate of $225 +$65 dump fee I reminded him. I did not live in his county that I couldn't dump it at the county site for free cause i'm on a residence there he understood that He was okay with estimate. I came out the next day at three o'clock as he wanted I removed the first load. Told him I'll be back in the morning to remove the second Load, he said that was fine he asked if he paid. Then I should know I received Payment after work is done. He said that was ok his wife Message me later that evening asking Ask me if the estimate was still $225 I said yes with the $65 dump fee for both loads She decides that I never told her that I said no. I told your husband that he's the one that came out and did the estimate with me. He must have not communicated with his wife about the Estimate, The customer says if they have to pay a dump fee They do not want to continue the work. I tried explain to the The customer there's always a dump fee as I explain to your husband I cannot take it to your town and dump for free. Cause I'm at of residence there. I have to take it to the landfill and get charged by the load She said she refuses to pay the dump fee because I never told her Which I told her husband that came out And did the estimate with me.. So the job was fully Completed on my part And I have all the messages to back up everything ty. I also like to add that we do not take payment until the job is complete.

    Local BBB

    BBB of Upstate New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.