Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Payability, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfilePayability, LLC

            Factoring Service
            BBB accredited business

            Contact Information

            61 Broadway Rm 1115

            Manhattan, NY 10006-2726

            Visit Website
            (646) 494-8675

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/7/2017

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Payability, LLC is an eCommerce funding company.

            Products & Services

            Advanced payments , business to business payments

            Business Details

            Location of This Business
            61 Broadway Rm 1115, Manhattan, NY 10006-2726
            BBB File Opened:
            2/25/2016
            Years in Business:
            10
            Business Started:
            3/13/2014
            Business Incorporated:
            3/1/2017
            Accredited Since:
            4/7/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/06/2023

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            As with most of the Payability reviews the numbers dont add up. We havent taken a dime in advanced funds and yet we have 35% fees for what they are offering as an advance. The advance isnt 80% as our contract states. And it isnt even close to ****%. We started with a credit balance as our next payment from Amazon was sent to the Payability account. They are trying to claim fees on those transactions. To clarify. Amazon disbursed our payment to Payability. They held it 4 days and after a phone call released it. $70 in fees is expected. Its our money. We are a week into the next disbursement period. A little over 40% is being offered and the fee is over 30%. We terminated the agreement since their numbers arent whats in the contract. BEWARE
            Read More
            Read 5 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Parker F

            12/19/2023

            Deceitful Business Tactics, Bait and Switch. Hidden Fees. Lackluster Customer Support, Etc.

            Payability, LLC Response

            12/20/2023

            Hi ******,Thank you for bringing your concerns to our attention. We value your feedback and want to address the issue you've raised.Our sincere apologies for the error in our system, which resulted in an incorrect offer being loaded by our sales team. We promptly rectified this mistake within minutes of its discovery, and I personally reached out to you immediately to acknowledge the error and provide clarification.We understand the importance of transparency, and I want to assure you that our fees are straightforward with no hidden elements. I appreciate the dialogue we had over email and your understanding during this process. Your account was canceled promptly as per your request.We've appreciated your business over the last 9 months, and we wish you the very best in your future endeavors.Best regards,***** Director of Customer Experience
            Read 5 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.