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Carney Auto Sales has 1 locations, listed below.

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    Business ProfileforCarney Auto Sales

    Auto

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    9660 River Rd, Marcy, NY 13403-2075
    BBB File Opened:
    1/25/2024
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    01/25/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    On July 22,2023 my business * ********* * *** *** bought two pieces of heavy equipment from Michael Carney of Carney Auto Sales. He fraudulently replaced the hours meter on the Mini Excavator according to Catipillar as we found out after it broke down and needs over $15,000 in work to repair. He misled us on the sale of this machine and will not help in any way to repair it. Manipulating the hours on a machine is a crime. Lettersent January 12, 2024 Dear Michael Carney, We purchased a ***** Mini Excavator and a **** ***** from you on July 21,2023. We purchased this equipment for $100,000.00 Check # **** made payable to you. We picked up the equipment from you in New York and trailered it back to New Hampshire. The ***** Mini Vin# ***************** is broken down. We brought it to *** and they did an Electronic test on it and found that the hours on the machine are invalid. The machine shows hours of 1394 but the electronic test has double those hours. The lifetime Hours from the Electronic test shows 2572. I have attached the electronic results. These hours were obviously tampered with before our purchase. The spin baron is wiped out, the amount of the wear on the chain is not conducive of only 1394 hours. We are kindly requesting one of these options from you. 1. Buy back this equipment from us. 2. Pay for the repairs. 3. Give us a portion of the money back for a machine with 2572 hours not one worth 1394 hours. 4. Or a trade of equal hours and value. (we would pay for the expense for the drop off and pick up) We hope that you will do the right thing and help us resolve this matter immediately. This is a very unfortunate situation, and we are willing to work with you and be as fair as possible to rectify this. Hopefully we can come to a fair compromise. If we do not hear from you soon we will have no other option but to contact the local Police and the Better Business Bureau. Please call me at ************ as soon as possible.
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