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ComplaintsforGothic Cabinet Craft, Inc.
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Complaint Details
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Initial Complaint
06/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I placed an order for 2 bookcases on February 12, 2023 in person. I was told it would take **** weeks and that is also written on the receipt. I have called several times in May to find out where my order is since it has now been over 12 weeks. I have been told that 1 bookcase is ready but the other is not and have been promised a call back as to when the other bookcase will be ready. To date, no one has called me back. No one has been able to give me an answer as to when my bookcase will be ready. I want the products that I paid for.Customer response
06/04/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.