Business ProfileforLeaders Fence Company

Fence install June 2021, which cost $14,000. On day of install, Tom Leader told me there was a potential for problems with fence posts and footers due to not being able to install them the way they wanted. Subsequently, the fence began falling over just 6 months later by Dec 2021. Leader fence attempted a temporary fix in the summer of 2022 that I said wouldn’t work and wasn’t the permanent fix we discussed. He then decided that the fence was fixed in a permanent way and is structurally sound, but if the fence starts falling again that he would return in the spring of 2023. The Fence began falling over again by Dec of 2022. Despite numerous text, calls and emails, they have not returned to fix it. I have pictures and videos of the fence posts and footers from when they were installed as well as after each time the fence began falling. They didn’t remove old fence footers from my previous fence and some of them were in the way of the new footers they were putting in which is why the footers didn’t hold up. Also, some of the footers they installed weren’t dug deep enough which caused the footers to heave and split. A neighbor of mine is a soil engineer and he assessed the fence issues and said that the problem with the footers is due to poor installation. I have emailed Tom Leader and he has either provided an excuse as to why he hasn’t fixed it yet or most recently hasn’t responded to my last few emails. Tom has said he has had health issues and a surgery, but I’m sure his company and crew has been taking on new jobs this year in his absence. It’s not acceptable that it’s been 2 years and the fence isn’t fixed properly. I’ve been very understanding and patient throughout but I need assistance so I’m reaching out to BBB as well as the AG. In addition, I’m considering taking to social media with the pictures and videos of the failed fence.