Customer ReviewsforAmerican Logistics Group Inc.

It was a pleasure working with ***********************! The professionalism and smoothness went beyond. We were paid in both instances in less than 30 days. I highly recommend this logistics group. I look forward to working with American Logistics again. Thank you very much!!

Thank you for your positive feedback and support.

I hauled a load with ALG a month ago and I have still not gotten payment. I have contacted them multiple times, *** sent emails, they keep saying that I will be getting it soon. DO NOT use this broker, they are a complete scam.

Dear ***********************,We deeply apologize for your negative experience with ALG. We take your concerns seriously and are committed to resolving them. Your feedback is invaluable. We will investigate thoroughly and uphold our values of integrity and transparency.For assistance, please share the broker's details and email us at ******************* Thank you for your patience and cooperation.Sincerely,Carrier Support American Logistics Group

This is the worst company ever, *************************** will lie to you and send you to pick up a load for him and then you get there and he had already double brokered the load. He will lie to you the entire time until the load finally gets picked and then tell you it was already picked up. Do not use this company they are terrible.

Dear *************************,We deeply apologize for your negative experience with ALG. We take your concerns seriously and are committed to resolving them. Your feedback is invaluable. We will investigate thoroughly and uphold our values of integrity and transparency.For assistance, please share the broker's detail and email us at ******************* Thank you for your patience and cooperation.Sincerely,Carrier Support American Logistics Group

This company thinks youre supposed to be sitting by the phone for all of their verification calls. Weve already verified the information in order to get the load now you want us to verify again to get payment. The loads were supposed to be paid via quick pay. 30 days later still no payment and now they want to offer efs at ***** percent. What a rip off. Do not haul.

Dear *************************,We deeply apologize for your negative experience with ALG. We take your concerns seriously and are committed to resolving them. Your feedback is invaluable. We will investigate thoroughly and uphold our values of integrity and transparency.For assistance, please share the broker's detail and email us at ******************* Thank you for your patience and cooperation.Sincerely,Carrier Support American Logistics Group

Best company to work for. ***** was super professional. Will not disappoint. 5 stars all the way

Thank you for your positive feedback and support

What a wonderful dispatcher to handle our load! So professional, knowledgeable and a pure delight to work with. I truly hope we can do more business with ***********************!! You got a 5 Star employee here!!!

Thank you for your positive feedback and support.

ALG is the best when looking for a company to pick up your freight in a timely and cost effective fashion. I deal with ******************* and she is always hands on working tirelessly to ensure shipments are picked up by reliable drivers on time and always meeting the target rate I have imposed. I wish I had met **** years prior to avoid previous problems and I would have saved a tremendous amount of money. Well at least I have found her and ALG now and I look forward to work with her and the company on many more shipments.

Thank you, we at ALG value your positive feedback.

I definitely should have checked BBB before acceptingfreight form this company. We did 2 loads for them back in October of 2023 and they still haven't paid us. When i call to try and get someone on the phone, the person in charge of payments just gives me the run around. And then transfers me to dead #s. And when i ask to speak to a manager, the guy gets on the phone and says get to the point im busy." so i match his energy and he gets mad and hangs up. ***** and sameer are they people i have been talking to. do not deal with this company at all. You will not get paid.

Dear *****************************,We deeply apologize for your negative experience with ALG. We take your concerns seriously and are committed to resolving them. Your feedback is invaluable. We will investigate thoroughly and uphold our values of integrity and transparency.For assistance, please share the details at ******************* Thank you for your patience and cooperation.Sincerely,Customer Support **********************

**** very professional and great to talk and always willing to pick up the phone

Thank you for your valuable feedback.

I give ZERO stars. We are SO upset. My 85 yr old aunt has been using American Logistics transportation services for almost 6 months. She has a profile and an ID number. Her needs are in the system. Within this last month their drivers did 3 no shows and 1 show up in a car not a wheelchair accessible van. Her doctor has charged her as no show twice now and 1 of the times my 87 yr old dad with heart problems literally wheeled her in her wheelchair in 20 weather to and from an appt. This was not flat ground and smooth sidewalks either! And when we call you to ask where our driver is this time we get a 'ya, ***** is coming' like oh well, sorry, bye. I am livid!!!! These appts are very important and these people you hire to drive should not get away with this. And your call center doesn't give a ****, actually for quite snippy about it. I am not going to just put this behind us. I will be raising heck to whoever I need to. I have already forwarded this information to the office of the aging and her insurance company who gave us this name. Hardly seems like enough tho.

Dear ***,I trust this message finds you well.I regret to inform you that there appears to be some confusion regarding our company's services. We specialize in logistics, rather than transportation services. It seems there might be a mix-up with another brand.If you have any further inquiries or require clarification, please feel free to reach out to us.Thank you for your understanding.Best Regards,Customer Support Team **********************, **** ********** (Average Days to Pay 18 and Credit Rating A )Website: - www.alg.us.com Direct Line *************** Corp: - ************ / ************, Ext. - 161, Fax - ************