ComplaintsforCarlyle Nutritionals LLC
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Complaint Details
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Initial Complaint
01/23/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I ordered a nutritional supplement from this company and 5 minutes later I called to cancel, and they told me that they do not allow cancellations. I received the product and asked for a refund, and they sent me their address, so I could mail it back to them. This was a bogus address, and I received the product back, undeliverable. They proceeded to suggest I accept a pre-paid label so I could return it them. I have yet to receive it, and it had been over a month. They are very unreasonable and have a very bad customer service ***** I find this company very difficult to do business with, and very unacceptable. I want a refund on this product. It was a mistake and I feel I should at least get my money refunded to me.Customer response
02/17/2023
Better Business Bureau:
At this time, my complaint, ID ******** regarding Carlyle Nutritionals LLC has been resolved.(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
***************************
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.