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ComplaintsforNestl Sheet Company
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Complaint Details
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Initial Complaint
08/29/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I purchased a pillow online from nestl bedding. I tried calling and emailing them regarding my order for the past few days without any response. At this time I don't want anything from them and my money back. What is the purpose in having contact information available if no one is available to help.Initial Complaint
01/18/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Dear Sir or Madam.Please be advised That I made several purchases on Amazon for your sheet sets -and shared the info. On your sheet sets with several friends of mine, However I have a problem with one of the many sets that I purchased on Amazon- as the fitted sheet has elastic unraveling on one of the corners.The sets are stated of a 3 year warranty on Amazon,but Amazon can only back up any issues for 30 days- even for Prime Members, and told me to contact your company directly, (providing me with the your tel. no. and email address)(invoice number of the amazon order is #****************** the order was placed on Jan. 8-2020) I have recently left several voice messages with your company to date-and photos of the damaged sheet, including the tag info. of the sheet as well, through the emails I sent to your company- "as you requested on several emails that you sent to me- repeatedly asking for the very same infomation over and over. However- I have not once- ever received one single call back,nor a return email of my requests of asking- Can someone kindly give me a call back, and leaving my tel. number.This company did nothing more to help me- but kept on sending me computer generated emails saying "how sorry they were and wanted to correct the issue" But in only sending the very same requests over and over- asking for the very same information.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.