Business ProfileforMineola Signs & Awnings

On 10/24/23, I contacted *************** about working with me to get an awning on an office in ******** **. On 11/24/23, *** quoted me the a price of $2400. ************ said he would call the Town to get on the calendar with them to get an approval for the awning to be installed on the business. On 10/25/23 *************** sent me an invoice in the amount of $2475 - I reached out to him and told him that this is not what was originally quoted and asked for the correct invoice in the amount of $2400 as originally stated. I did receive a new invoice in the amount of $2400 Invoice ****. On 10/25/23, I was also asked to pay 50% of the proposal in the amount of $1615.80. I paid the full amount of $1515.80 on October 25th. I was told the time frame would be 2-3 weeks for the whole process. Then 4-6 weeks. It then went to 2-3 months. Issues began to arise when I found out that ************ missed the date for our business to be on the calendar and we would have to wait an additional few months to be placed on the Town's calendar. My business partner spoke with several women at Mineola Signs who kept asking us for the the artwork which was supplied several times in agreement. Each time I spoke to ***********, he spoke to me as if I had no clue as to what my task was. He asked what the call was about, what the address was and what was the problem. On 10/30/23, I received another invoice, number **** asking for payment on October 31st in the amount of $1615.80. I immediately called Mineola Signs and spoke with ********* who told me she would send an email for me to ignore invoice ****, citing it as an error. On 11/07/23, we received a new **** invoice for $2,267.54, the new whole invoice amount had now changed to $3575.00. On 11/09/23, I requested my deposit back and did not want to continue doing business with Mineola Signs. At this point, I found out that there wasn't any progress done on my request as artwork was still being requested. I just want a full refund of my deposit.