ComplaintsforBook A Crewe, Inc.
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Complaint Details
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Initial Complaint
12/22/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Dates are 14 September 2022, 14 October 2022,14 November 2022 For a total of $297.00 This was a $99 a month fee for business providing me jobs since September of 2021. After a the first three jobs attempts that turned out to be a dud I told them I did not wish to continue with them which they told me I still have to pay for the year. And they have been withdrawing the money from my Amex card every month since. I was paying for a year for a service I did not want or used. Last month November 2022 I noticed they were still withdrawing money from the account. The last draw shouldve been for the month of August. I called them about it. They said they would fix it and refund the overdraft amount. But they did not. I called again and they told me they would fix it but they did not. I called again but now the phone just hangs up every time.Customer response
01/16/2023
Better Business Bureau:
At this time, I have not been contacted by Book A Crewe regarding complaint ID ********.
Sincerely,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.