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Find a Location

Yost & Campbell Heating, Cooling & Generators has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforYost & Campbell Heating, Cooling & Generators

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.26/5stars

    Average of 42 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/20/2018

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Yost & Campbell Heating, Cooling & Generators provides Heating, air conditioning, indoor air quality, generator and water heater services in Westchester County NY.

    Products & Services

    hot water boilers, steam boilers, water heaters, a/c, furnace, generators

    Business Details

    This is a multi-location business.

    Find a Location

    Yost & Campbell Heating, Cooling & Generators has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      20 Brookdale Pl, Mount Vernon, NY 10550-3506
      BBB File Opened:
      11/1/1994
      Years in Business:
      48
      Business Started:
      8/9/1976
      Business Incorporated:
      8/9/1976
      Accredited Since:
      3/20/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Yost and Campbell Heating & A/C
      Business Management
      • Mr. Thomas Monahan, President
      • Mr. Kevin Monahan, Vice President
      • Sydney Prendergast, Customer Experience Manager
      Contact Information

      Principal

      • Mr. Thomas Monahan, President
      • Mr. Kevin Monahan, Vice President

      Customer Contact

      • Mr. Thomas Monahan, President
      • Mr. Kevin Monahan, Vice President
      • Sydney Prendergast, Customer Experience Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a boiler and it was installed in April of 2022. In October of 2022 when I turned on heat it began to teak then it shout off. It took 2 months for it to get it to work (without heat and hot water)! On October 9,2023 I turned the heat on and again I am experiencing the same problem. As of now I dont have heat and hot water. When I speak to the customer service manager I get excuses that they are waiting for new parts. There is no sense of urgency or remorse while I keep explaining that I am a senior citizen with health issues. Please help me resolve this!
      Read More

      Customer Reviews

      42 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Yolanda C

      1 star

      07/02/2024

      Will never use their services again, or recommend them. Very **************************** Scheduled appt for Fri 6/28 to service my Central A/C unit from 1-6, Tech never showed up or call.At 6:10 I called, informed that Tech will call me back. Tech called back at 7:00, informed me that he can come in an hour 1/2, informed him to come Sat. Tech did come on Sat, informed him that the A/C was working but water was leaking & the pipe was disconnected from the A/C Unit. He looked at it & told me that he doesn't have part, took a photo of it & informed me that he will try to find part & come back on Sat. I stayed home all day & the Tech never returned or call, Tech spent only 5 mins at my house. *************************** debited my acct on Sat for $107.79. On Mon 7/1, I contacted my bank & requested to reverse chg since services were not rendered. My Bank submitted a claim on chg. On Mon 7/1, I called ***************************, spoke with *****, informed me that Office Mgr ****** was on another call. Explained complaint to ********** informed me that he will make sure ****** return my. As of today Tuesday 7/2, no one has returned my call & my A/C Unit was never serviced.

      Local BBB

      BBB Serving Metropolitan New York

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