Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Blue Rocket Books has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBlue Rocket Books

            Used Books

            Contact Information

            5 Paris Road

            New Hartford, NY 13413

            Visit Website
            (646) 284-2121

            Customer Reviews

            3.4/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5 Paris Road, New Hartford, NY 13413
            BBB File Opened:
            1/27/2017
            Years in Business:
            15
            Business Started:
            1/26/2009
            Business Management
            • Mr. Patrick Azzaritto, Owner
            Contact Information

            Principal

            • Mr. Patrick Azzaritto, Owner

            Customer Contact

            • Mr. Patrick Azzaritto, Owner
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/21/2024

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I sent in books to sell to Blue Rocket Books on February 10, 2024 and confirmed received from Blu Rocket Books on February 15, 2024. I received an email from Patrick stating he would be deducting $20 from my quote for one of my books due to spine damage which I emailed back to say I was ok with that. He said all other books will paid as quoted. As of today 02/21/24 I agave not received payment of $168.39 and all emails are being sent back to me as undelivered. I just want my money for my books as promised.
            Read More
            Read 19 More Complaints

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Britr

            02/05/2024

            I sent my books as requested with the postage label they sent. My package got lost and not only am I out of my textbooks, I also didn’t get paid from them, no email nothing. If the label would have had insurance I would of gotten my money back. Please go somewhere else

            Blue Rocket Books Response

            02/06/2024

            Hi Thank you for your feedback. We purchase $100 of insurance on al UPS packages. If you send in through USPS we encourage you to purchase insurance as we clearly state upon check out. We are sorry the package got lost in transit. If you check the tracking on USPS it says only that a shipping label was created but never shipped. Tracking number ********************** Tracking number created December 13, 12:14pm. This means it was never even dropped off to the Post Office. That is not a Blue Rocket Books issue. Insurance only kicks in after the Post Office receives the package. We are sorry but without proof of even shipping the package Blue Rocket Books will not have any responsibility. We did advise the customer to go to the location where she dropped off package with the "proof" she had however we did not hear back. As a courtesy we will extend the quote for 30 more days if the package does arrive. Thank you Patrick A
            Read 4 More Customer Reviews

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.