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Find a Location

Madison Mortgage Services, Inc has 1 locations, listed below.

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    Business ProfileforMadison Mortgage Services, Inc

    Mortgage Broker
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/24/2021

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Madison Mortgage Services, Inc. is a mortgage broker firm for residential mortgage loans.

    Business Details

    Location of This Business
    3 Dakota Drive Suite 100, New Hyde Park, NY 11042-1166
    BBB File Opened:
    2/17/2021
    Years in Business:
    5
    Business Started:
    1/28/2019
    Business Incorporated:
    1/28/2019
    Accredited Since:
    5/24/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Madison Mortgage
    Business Management
    • Mr. Shah Tehrany, CEO/President
    • Mr. Sanjeev Dhir, Compliance Manager
    Contact Information

    Principal

    • Mr. Shah Tehrany, CEO/President

    Customer Contact

    • Mr. Shah Tehrany, CEO/President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    Madison Mortgage reps are calling me multiple time per day attempting to engage with me in obtaining a mortgage. I am not in the market for a mortgage. The said they saw on may ********** report an inquiry and that gives them a permission to make these UNSOLICITED calls. Ive never heard of them and I am not interested in their services. I am working with BofA on a HELOC application and am not looking to engage with anyone else. I have requested on their recorded line to be put on the DO NOT CALL LIST, however the calls continue and they are also arguing with me that they are entitled to call me because I need advise. Absolutely ridiculous. I WANT NOTHING TO DO WITH THEM AND WANT TO BE ON THEIR DO NOT CALL LIST.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew S

    1 star

    02/23/2024

    Trying to earn my business they called me and the sales person said, "Hey Champ! How's it going" I didn't recognize the voice, so I asked, "Who is this?" He told me he was from Madison Mortgage and wanted to talk about refinancing. I said, "You still haven't told me who YOU are" He replied, "I'm your Daddy!"Nothing for nothing, anyone who represents themselves like that doesn't deserve anyones business

    Madison Mortgage Services, Inc Response

    04/16/2024

    Sorry you had anything but a perfect interaction with Madison Mortgage. We have reviewed this call and agreed the interaction was less than ideal. We have terminated this individual for behavior we deem unprofessional and unacceptable. We apologize, we accept accountability, and we certainly hold ourselves to a much higher standard. Thank you for sharing this review so that we improve.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

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