ComplaintsforWestchester Yoga Arts
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Complaint Details
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Initial Complaint
08/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On Sunday, August 21, 2022, I had an issue with a community yoga class at New *******. My issues were as follows: 1. The area was dirty (filled with trash). ******* (the previous instructor) made an effort to clean it.2. The area was not checked for safety (the porta potties were not checked and the chairs were all over the place). This creates a safe in the area.3. The instructor did not identify herself as the instructor until I had a panic attack. As far as I knew, she and the other lady were there to take the class.4. The instructor wanted to be in the back corner in the shade. It is difficult to keep track of the surroundings in that corner. With the other buildings around it is difficult to hear when the instructor or anyone is in that corner.I contacted the yoga studio by leaving a voicemail on Sunday. On Tuesday, I received an email from the owner stating that she called but I did not respond. I had a missed call but not from Westchester Yoga and there was no voicemail left. I was told by the owner that I have PTSD. I do not have PTSD. I never said I had PTSD. I did have a panic attack during the event on Sunday. *********************************Customer response
09/17/2022
Better Business Bureau:
At this time, I have not been contacted by Westchester Yoga Arts regarding complaint ID ********.
Sincerely,
*********************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.