Customer ReviewsforPolicygenius Inc.
110 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kevin G
1 star05/14/2024
All I did was view their site and enter my information. I set myself up for endless phone calls at all hours of the day and nonsensense emails. Call individual insurance companies on your own to get rates and policy information. No one needs a middleman to upcharge you and sell you a policy with the biggest commission. These salesman have their pocket in mind, not your best interest or what is beneficial to you. Total Scam concept.Policygenius Inc. Response
05/15/2024
Hello *****,Thank you for taking the time to leave us feedback regarding the experience you had with us as it's insight like yours that can give us a look into how we can improve overall.We're sorry that you felt our outreach was excessive but I would like to assure you we had your best interest in mind. Agents at Policygenius are non-commissioned, salaried employees who do not have a preference for one carrier over the other - the only preference they have is that we find the best carrier that fits your individual needs, regardless of which of our 10+ carriers that might be with.We have removed your contact information from our call lists, and you will no longer receive any communications from us. However, if you would like any assistance down the road, we would be more than happy to help. We can be reached at ************ if you ever need to contact us.Best,The Policygenius TeamReview from Tobias L.
5 stars05/12/2024
They helped me find life insurance for over 30% less than the original quote I had gotten and were very responsive.Review from PRAVEEN D
5 stars05/08/2024
One of the standout features of Policy Genius is its ability to provide instant quotes from multiple insurers. This allows customers to compare prices and coverage options efficiently, empowering them to make well-informed decisions. However, occasionally, the quotes may not be entirely accurate due to various factors, such as health history or specific underwriting requirements.Well for a person on a standard living, you will be getting the best rates, and answers to all your questions because they have the best customer service I wholeheartedly recommend Policy Genius to anyone in search of a seamless, transparent, and efficient life insurance shopping experience.Review from Glen G
1 star05/04/2024
Went through the life insurance application process after getting an initial quote of under $200/month for a 20 yr term $150,000 policy. Only medical issue was an iliac artery blockage that was surgically repaired in 20 minutes (no stent needed) but they then provided a quote of almost $1000/month for the same policy due to "peripheral artery disease" (follow u testing by the vascular surgeon did not find PAD so it was an isolated finding and no other risk factors for PAD were present such as diabetes, smoker etc). They did not do due diligence and leapt to an erroneous conclusion about my health. Wondering about the qualifications of their medical underwriters. So be wary of low-ball quotes to get into the application process and failure to consider your health in the proper context.Policygenius Inc. Response
05/08/2024
Hi ****,Thank you for taking the time to share your feedback. While we attempt to provide carrier recommendations and an accurate quote based on the insurance company's guidelines, ultimately the final offer is based on the carrier's review of medical history supplied by your physician(s).A member of our team has reached out to you to determine whether additional medical records might help to facilitate the carrier's reconsideration. If that is something that you would be interested in doing, just respond to the most recent email we have sent, or call ************ to speak to a member of the team.Best,The Policygenius teamReview from Stephen L
5 stars05/01/2024
Policygenius staff were responsive and attentive to our needs to find home insurance quickly so we could close on our new home! The staff also walked me through the quotes and how to customize a quote to fit our needs and our new home!Review from Galip Y
5 stars04/14/2024
Policy Genius worked diligently to get me the life insurance policy within my budget. they worked as a team calling me answering my questions, followed up with the insurance company's underwriter. Guided me to reach my goal. They are very professional, knowledgeable, and courteous. Now, I have a life insurance from very respectful insurance company. thank you.Review from Tan G
5 stars04/08/2024
************ has been super helpful and patient along the way. He helped me transition multiple policies from another carrier. Ive been very happy with the interactions and the overall experience! Thank you!!Review from Ray B
5 stars04/01/2024
Easy to use, very professional and respectful agent and I saved a lot of money for a policy that was similar but better than my current policy. It doesn't get any better than that. The process took about an hour from start to finish including the review. Policygenius is a great tool. Everyone should check it out. Time well spent!!!!Review from Layn C
5 stars03/27/2024
It operated quite flawlessly. I filled out the info. made the appointment. got my quote and talked to a agent. And Wala. And most of all between my auto and home insurance I saved about $500.00. My wife and I are retired. We can't afford a huge jump like that. Thank you!Review from Draj D
1 star02/29/2024
Looks like a website who collects your info and does not help.I am in CA. They collected all my info and then after a day told me they are not offering insurance in CA.If they had told me in the very first instance, I'd not have given them al my info.A scam company.Policygenius Inc. Response
03/01/2024
Hello,Thank you for taking the time to provide information regarding your recent Policygenius experience. Feedback like yours is invaluable as it helps us to understand where and how we can improve.We apologize that your experience with us wasnt ideal. At Policygenius, we strive to provide the most accurate and efficient insurance purchasing experience possible. Each quote is individualized and availability can vary by market and particular risk factors, including but not limited to State of residence. If you would like to discuss your thoughts in more detail with a member of the team, please feel free to reach us by phone at ************ and we will be happy to provide additional context.Best,The Policygenius Tea
Customer Review Rating
Average of 110 Customer Reviews
Contact Information
32 Old Slip 30th Floor
New York City, NY 10005
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