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          Find a Location

          Major League Baseball has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMajor League Baseball

            Athletic Organization
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1271 Avenue of the Americas

            New York, NY 10020-1300

            Visit Website

            Customer Reviews

            1.09/5

            Average of 46 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            113 complaints closed in last 3 years

            40 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/5/2011

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            MLB.com is the the official websites of thirty Major League Baseball ("MLB") Clubs and certain other MLB-related properties. All of its products and services are provided and/or distributed by MLB Advanced Media, L.P.

            Business Details

            This is a multi-location business.

            Find a Location

            Major League Baseball has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1271 Avenue of the Americas, New York, NY 10020-1300
              BBB File Opened:
              7/20/2006
              Years in Business:
              24
              Business Started:
              6/27/2000
              Accredited Since:
              12/5/2011
              Alternate Business Name
              • MLB.Com
              • MLB Advanced Media, L.P.
              • MLB Shop
              • MLBAM
              Business Management
              • Mr. Ed Weber, Executive Vice President and Chief Financial Officer
              Additional Contact Information

              Fax Numbers

              • (212) 485-3456
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              113 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/04/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              Recently I was billed for a renewal of my ***.TV Royals team subscription, for the 2024 baseball season. I had previously been a happy paid customer but decided to cancel this season as I dont believe Ill be able to watch as many games in seasons past.I was not provided with an email or other communication confirming that my account would be charged (I had received similar communications in years past). That being said my account was still charged $129.99 (the same amount as in seasons prior) this past Friday, March 1.The issue is that when I log in to my *** account via ********************** or the *** app, I am told that I do not have an active subscription.Further, I am not able to get in touch with a support agent either live via phone or via web chat in order to remedy the issue.To confirm I tried both calling and chatting during normal business hours (just before 10am et) using the directions on this page from *** ********************************************************************************************** Having no access to content that Im being charged for, with no notice and no way to cancel is unacceptable and its soured the opinion of a passionate baseball fan.
              Read More
              Read 112 More Complaints

              Customer Reviews

              46 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gina S

              06/24/2024

              They sell a subscription under false advertising. The service does not work well with Satellite ********, but they fail to tell you that until they have received your payment for the service. The games I want to watch are blacked out and they say they can't fix it because it is an ******** service provider issue. They won't even consider refunding your money when they no they sold you a service under false advertising!
              Read 45 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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