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ComplaintsforiCareerSolutions
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Complaint Details
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Initial Complaint
08/23/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I paid $495 on January 17, 2000 to iCareer Solutions for their professional resume writing service. Shortly thereafter, I put the project on hold for personal reasons. Other than receiving several documents via email from one of their advisors which were to be used as a framework to start writing the process, they performed none of the work as outlined in the resume "package" I purchased. The documents were not returned to ICS at this time. On Nov 11, 2020 I emailed ICS founder **** ****** directly to let him know that I was interested in starting the project. He emailed me back promptly and we had a brief call on Nov. 12 to review the process. The following week I had to put the project on hold again. Again, the documents needed to start the process were not sent to ICS. On August 12, 2021 I sent an email to *** ****** requesting a refund of $495, but received no reply. Follow-up emails to *** ****** were sent on 8/16 and 8/19, but again there was no response.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.