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          Additional Information

          Not BBB accredited

          Fress Clean

          View full profile

          This is a multi-location business.

          Find a Location

          Fress Clean has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Fress Clean

              945 Lexington Ave New York, NY 10021-5107

            • Fress Clean

              1925 Monterey Ave Bronx, NY 10457-4610

            Location of This Business
            945 Lexington Ave, New York, NY 10021-5107
            BBB File Opened:
            5/23/2023
            Years in Business:
            2
            Business Started:
            2/22/2022
            Business Incorporated:
            2/22/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Pure Oasis LLC
            Business Management
            • Ms. Lisbeth Pena, Founder/CEO
            Contact Information

            Principal

            • Ms. Lisbeth Pena, Founder/CEO

            Customer Contact

            • Ms. Lisbeth Pena, Founder/CEO
            Serving Area

            New York City (NYC), New jersey, Westchester, and the surrounding areas: 

            Manhattan:
            Upper East Side
            Upper West Side
            Midtown
            Financial District
            Harlem
            Greenwich Village
            SoHo
            Chelsea
            East Village
            Lower East Side

            -Brooklyn:
            Williamsburg
            Park Slope
            Brooklyn Heights
            Bushwick
            Greenpoint
            DUMBO
            Red Hook

            -Queens:
            Astoria
            Long Island City
            Flushing
            Jamaica
            Forest Hills
            Jackson Heights
            Bayside

            -The Bronx:
            Fordham
            Riverdale
            Hunts Point
            Pelham Bay
            Throgs Neck
            Morris Park
            Kingsbridge

            -Westchester County (include major cities/towns):
            White Plains
            Yonkers
            New Rochelle
            Mount Vernon
            Peekskill
            Rye
            Port Chester

            -New Jersey (closest areas to NYC):
            Jersey City
            Hoboken
            Newark
            Elizabeth
            Fort Lee
            Weehawken
            Secaucus

            Refund and Exchange Policy

            • Cancellation/ Refund Policy

              Cancellation Policy:
              1.1. If you wish to cancel a scheduled cleaning appointment, we kindly request that you provide us with at least 24 hours’ notice before the scheduled service time.
              1.2. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee equivalent to 100% of the total service cost.
              If canceled within 24 hours of the appointment, it is a full charge. Non refundable.
              Please understand your booking takes away from another customer who could have booked, so if canceled the same day it's treated as a booking.

               

              Rescheduling Policy:
              2.1. If you need to reschedule your cleaning appointment, we will make every effort to accommodate your request, subject to availability.
              2.2. We request that you provide us with at least 24 hours’ notice for any rescheduling requests.
              2.3. Rescheduling requests made with less than 24 hours’ notice may be treated as cancellations, and the cancellation policy mentioned above may apply.


              Refund Policy:
              3.1. In the event that our cleaning service fails to meet your expectations or there is an issue with the service provided, please notify us within 24 hours of the completion of the cleaning service.
              3.2. We will promptly investigate the matter and, if necessary, provide an appropriate resolution, which may include re-cleaning the areas of concern or issuing a partial or full refund.
              3.3. Refund requests made after 24 hours of service completion may not be eligible for consideration.
              3.4. Refunds, if approved, will be issued using the original payment method within a reasonable timeframe.

            Contact Information

            945 Lexington Ave

            New York, NY 10021-5107

            Visit Website
            (929) 498-5704

            Accreditation

            This business is not BBB Accredited

            Years in Business: 2

            BBB Rating

            A-

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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