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Find a Location

Ted Baker Limited has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ted Baker Limited

      54 W 21st St Fl 11 New York, NY 10010-7325

    • Ted Baker Limited

      595 5th Ave New York, NY 10017-1026

    • Ted Baker Limited

      117 Wooster St Manhattan, NY 10012

    • Ted Baker Limited

      10 Columbus Circle Unit 107 Manhattan, NY 10019

    • Ted Baker London

      72 7899 Templeton Stn Rd Richmond, BC V7B 0B7

    Business ProfileforTed Baker Limited

    Clothing
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Ted Baker Limited has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ted Baker Limited

        54 W 21st St Fl 11 New York, NY 10010-7325

      • Ted Baker Limited

        595 5th Ave New York, NY 10017-1026

      • Ted Baker Limited

        117 Wooster St Manhattan, NY 10012

      • Ted Baker Limited

        10 Columbus Circle Unit 107 Manhattan, NY 10019

      • Ted Baker London

        72 7899 Templeton Stn Rd Richmond, BC V7B 0B7

      Headquarters
      54 W 21st St Fl 11, New York, NY 10010-7325
      BBB File Opened:
      4/30/2012
      Years in Business:
      27
      Business Started:
      3/28/1997
      Business Incorporated:
      3/28/1997
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ted Baker US
      Related Businesses
      Business Management
      • Mr. Ari Hoffman, CEO, North America
      Contact Information

      Principal

      • Mr. Ari Hoffman, CEO, North America
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I ordered items from *** Baker online April 18th, order number ******. There were items that that not work out and I wanted to return. I visited a store front in *** on April 28th and was told that I could not return items in store, I had to send via mail. At the store they initiated the return. Later I visited the site and saw that I could in fact return items to the store and I contacted customer service. I finally got a response a few days later where the representative apologized for my in-store experience and told me that he would make a note in the order number to return the refund cost ($10). I went through the online portal and returned the items via provided shipping label. I get the email that my return has been received but I never received the email that my return was approved. I have checked my credit card and the charge as not been refunded. Now with the bankruptcy announcement customer service is no longer available. They received the product and kept my money. I am currently without product and without money, $106.46.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sid K

      1 star

      01/12/2023

      I placed an order with *** Baker on 12th December for a sweater and unfortunately the shipment was lost. I reported that this was lost on 22nd December and no one got back to me via email or phone. I raised another ticket to request status on prior ticket and no one has got back to me yet. Then I decided to dispute the transaction with my credit card company and since 22nd December the credit card company is waiting on their response. I have called customer service many times and no one is available and the ultimately you are directed to email address from where you will never get a response. This is been my worst ever online retail experience.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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