17 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Thomas B
1 star05/03/2024
Had to give the one star to write a review but it would be 0. I do not understand how you can be approved for two past loans, refinance and pay them off, then reapply and get denied, its insane especially because they know they are going to get their payments through payroll.doesntmake sense !!!!!!Review from Glendell M
1 star04/20/2024
Are any of these people of color which can make a differenceReview from John P
1 star01/31/2024
Beware of taking out loans with this company. They have been in business for roughly 9 years and I don't expect them to make it another 2-3 years. Take the money out of your 401K-I promise it will be less expensive and come with a lot less headache.Review from Lena B
1 star01/24/2024
I was approved for a loan in 2022. I was injured in a automobile accident, that wasn't my fault, and kept me from working and so i missed a couple of payments but made them up when i returned to work. Now I can't apply for another loan even though the loan is paid off in full. They even returned some money back to me because I over paid. No all of a sudden I don't meet the criteria to get another loan.Review from Marie J
5 stars10/04/2023
***** was super helpful and was able to explain and guide me through the process and steps on my loan. This is my 3rd loan with you guys and its been great!Review from Rolanda A
5 stars09/21/2023
The process was seamless and went fast. **************** rep ***** was polite, professional, and very helpful. He answered all my questions.I highly recommend this company for loan needs.Review from Nicole D
1 star08/03/2023
I agree with everyone, the company *****. I had two loans , paid timely, still they will not let me refinance my loan. Customer loyalty means nothing to them. I believe they pick and choose as well. I cannot wait to be done. If I could give them a negative zero , I would. The service *****, the explanation are ridiculous.Review from Tracy D
1 star07/26/2023
Had to give the one star to write a review but it would be 0. I do not understand how you can be approved for two past loans, refinance and pay them off, then reapply and get denied, its insane especially because they know they are going to get their payments through allottments, make it make sense !!!!!!Review from Donna W
1 star07/05/2023
Like a previous customer, I have paid on time, and have paid off three other loans. I was sent an offer to refinance, when I applied.....now all of a sudden, "I don't meet their underwriting criteria......hmmmmm. Seems very shady and this company needs to be investigated.Review from Tammy M
2 stars06/11/2023
No matter how much you beg and plead with this company, have payments caught up, and most of your loan paid off they don't care about the people who keeps them in business.
Customer Review Rating
Average of 17 Customer Reviews
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