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          Find a Location

          Elizabeth Arden Co. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileElizabeth Arden Co.

            Cosmetic Manufacturers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1 New York Plz # 50

            New York, NY 10004-1901

            Visit Website
            (855) 289-6405

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            31 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 114

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Elizabeth Arden Co. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1 New York Plz # 50, New York, NY 10004-1901
              BBB File Opened:
              8/7/2001
              Years in Business:
              114
              Business Started:
              1/1/1910
              Alternate Business Name
              • Parfums International Ltd.
              Business Management
              • Mr. E. Scott Beattie, Chairman, President and CEO
              Contact Information

              Principal

              • Mr. E. Scott Beattie, Chairman, President and CEO

              Customer Contact

              • Ms. Karen Berger-Freeman, Assistant Counsel
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              31 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/27/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              Complaint Details Unavailable
              Read 30 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Debbie R

              06/05/2024

              I placed an order and it took forever to receive it and then I wasn't happy with the color or coverage, so I wanted to exchange it I sat on the phone for hours they have a phone number, but no one answers the phone it's just this horrible music. I would not buy a thing from Elizabeth Arden again and unfortunately I like some of their products. But there's other companies that have better service

              Elizabeth Arden Co. Response

              06/06/2024

              ************************ ******,We received the review that you submitted to the Better Business Bureau regarding Elizabeth Arden E-Commerce Team. If a consumer reports anything less than a positive experience with one of our product or service we make every effort to investigate the incident.We will forward your information to the management team at E-Commerce so that you can be contacted directly regarding your experience.If you would like to provide me your address, I will be happy to send you a complimentary gift bag of ****** samples as a gesture of good will. You can email me directly at *************************************** you have further questions or concerns, please call us at ************** to speak directly with an Elizabeth Arden representative.Again, we thank you for bringing your experience to our attention. Sincerely,********************************* Consumer Affairs
              Read 4 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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