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ComplaintsforInstaLend
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
The business is not responding for over a week! They fraudulently filled out a credit and background on July 31, 2023 that I did not authorize. They wont sign my appraisal over! And they are leading me stray . They approved my loan now they want me to add some one else without a criminal background and a score of 750 to be approved again. This was after I paid appraisal and finish my house as they asked and gave them every documentation they asked for.Customer response
08/04/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*************************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.