Business ProfileforThe Dermatology Specialists

During a visit to their office located at ********************************** in either January or February 2023, I provided my ******** ID for ****ing purposes. Despite this, I have been continuously ****ed for services that should have been covered by ********. Despite my repeated attempts to rectify this issue, including providing my insurance information via email and fax, I have received no response from their office. In November 2023, after receiving a collections letter, I contacted their ****ing department and was told that I had not provided my insurance information, despite evidence to the contrary. I provided my insurance card during the phone conversation by email, which the woman on the phone confirmed as received. Additionally, during a recent visit to their Corona location for treatment of hives, I was refused treatment by the receptionist, due to an outstanding balance placed on collections. The Dermatology Specialists office contends that I did not have ******** coverage during January / February 2023 and told me that was why they were not able to **** my insurance. I mailed the office a letter expressing my concerns with their ****ing practices and included documentation that showed I had ******** coverage during the entire year of 2023. According to the tracking informaron, my letter was received by **** and a week later, they still have not followed up. 1. Did Dermatology Specialists-Bobby Buka attempt to **** ******** for the services provided in January/February 2023? 2. Did ******** inform the office that I did not have coverage during this time, as they are alleging? 3. Did the office notify ******** that they would be sending my **** to a collection agency? 4. What steps will be taken to rectify this situation and ensure that I am not unfairly burdened with collections proceedings? I urge you to investigate this matter thoroughly. Thank you.