Business ProfileforWorld Education Services, Inc.

On March 1st, I called *** Canada to inquired about their services as well as the length of the process before I decided to proceed with their services. I was told to get my evaluation done it should be around 7-35 business days. On March 7th I paid $310.75 CAD for their expedited service option. On March 22nd I called for a follow up in which I was told that I would need to contact the university and they would have to send them the required documents before they can start to which I said no problem. On April 9th I got confirmation from the university that the documents was sent to ***. I called *** on April 9th to confirm receipt in which they did and the *** said I should receive it in about ***** days. In May I called on 13th and 28 and I the response in which I received was my case has been escalated and I should receive some feedback within 48 hrs. I waited and no response. This document was due on June 7th so at this point I need it. I called again on June 4th, 5th, 14th and the 18th. The responses I have received has been useless as all the **** I interacted with said that there is nothing that they can do. Some of **** have been polite while others have been discourteous and arrogant and even hung up the phone serveral times. I even send emails to them in May and June in which I was given an automated response. At this point I am truly exhausted and frustrated and seeking any assistance in resolving the issue. Additionally, they are falsely advertising that documents will be presented in a specific time period and they are accepting money from persons in which they cannot fulfill in a timely manner. My reference # *******. Please help me! Thanks!