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ComplaintsforSlade Elevator
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Complaint Details
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Initial Complaint
02/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We have now for many months been requesting elevator repairs and most recently across February have had endless emails texts and calls requesting support to repair the only elevator in the building so our elders and those with access needs dont have to climb the stairs and have been actively ignored and deprioritised. They have promised to help us and we now have multiple projects and parts of our ongoing business impacted adversely by their delays. It seems no one cares and no one has been willing to act with urgency toward a resolution. We are paying customers with a contract and they still dont send help to fix what now has become an emergency situation.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.