Customer ReviewsforSealed Inc.

Sealed is a terrible company. I used them over two years ago and still having issues with my house. We struggle to get air flow in the house after insulation so they gave us credit for an EVR. It has somewhat improved but there are still issues with air flow. We have open windows constantly which negates the point of the program to ***************** they do not want to help out and my kids are constantly going to the doctors for respiratory issues. We walk into the house after being gone for the day and its as if no one has lived in there for years and windows were closed. House is not breathing. I hate this company and urge you not to use them. I am talks with a lawyer now to see if they can help. What a waste of time, money and more importantly health issues.

Hi there, we appreciate you sharing your feedback here and wish that we were able to meet your expectations in home comfort. Our team took a deep dive into the history of your account and resolutions provided to solve your home ventilation concerns. In response to the voiced concerns Sealed has:- Re-installed new insulation to ensure highest quality - Installed new ductwork to reduce any pre-existing leakage or air quality effects - Administered blower door testing to ensure the home meets BPI standards - As noted, installed an ERV ventilation system and reviewed resulting air quality readings We believe that we have take the appropriate measures to improve the comfort and efficiency of your home and all available tests and readings from multiple sources confirm this.

I view it as a blessing in disguise that the interaction with Sealed did not proceed beyond the first few minutes of the follow-up phone call. I must say that the initial demands on the utilities data are very invasive: not only Sealed wants your usage, but also your account numbers. And for the introductory conversation, where they were supposed to work through the annual bills and find the consumption of both electricity and the heating oil, I provided meticulously transcribed kWh for electric for each month, the annual usage bar graph, the monthly payments, as well as the fuel oil data. For the electric, the screenshots of the monthly usage and monthly payment bar graphs were provided. Nonetheless, they kept insisting on seeing the 12 monthly statements from the electric company, to the point that I had to discontinue the conversation. Having read the reviews here, on the ******** page and elsewhere, I am happy that I spent only very minimal time with Sealed: only lightly rattled, but overall largely unscathed, and the house has not been Swiss-cheesed like those of the less fortunate folks below. The company that encourages its employees (****, *******) to just push forward and ignore the customer reasoning should not be getting anyone's business. Oh, and how do I get them to "un-know" my utilities account numbers?

Hi *****, thank you for your feedback and we're truly sorry about your experience with us. We ask that customers provide us their energy usage history so that we can create a comprehensive scope and estimate the potential energy savings of a project. We value our customers' privacy and use that information to provide a customized home upgrade solution. We've removed your account and energy data from our system and sincerely apologize for any frustration or miscommunication.

I was told by Sealed Air that the monthly cost would about $120 to $160 per month and that one or more of my utilities would decrease significantly and also be included. Was told by one of thei people we pay your electric bill which was not true. Then SAs bill for one month was $571! My home may be more efficient but they were deceptive about their true costs.

***********! Thank you for your feedback here! It really helps us evolve and improve our customer experience which we strive to make the best we can everyday. We did some digging on your account and checked your original discussions with the Sales team to make sure the right cost expectations were set. There was discussion on your call on November 29th where the sales representative described the cost expectations and variability of bills (higher in the winter, lower in the summer). The average spend monthly throughout the year would equal the ******* range if set up on budget or level payment plan. We see you have been working with our Customer Success already on this to get you set up with those leveled bills. We truly apologize for any unnecessary frustration or confusion here and are looking forward to getting this resolved for you.

Sealed has totally wasted my time. I had a call scheduled for this morning and no one called. I spent an enormous amount of my time preparing for this call with all the details that were needed. Please stop wasting peoples time.

Hi *****, thank you for your feedback. We are truly sorry that your experience with us has not been what you expected. Our leadership team has been made aware of thisand will work to prevent this in the future. It looks like the specialist you were scheduled with has reached out to you to see if you are still interested in our program. We would love to have the opportunity to make this right. If that is still a consideration for you, we can have one of our most senior reps work with you. Just let us know!

**************** from beginning was great but month after month of additional charges (supposedly based on ones savings) never makes any sense. I think they make it all up. No matter how much or how little you use they charge with no details. And why would one save on electricity in Winter resulting in a large additional charge with the gas charge. None of it makes sense. I agree with another review - pay off asap.

Hi ****, We are sorry to hear about your disappointment around your account billing. Our team is more than happy to provide any insight on the performance of your project and a breakdown of your bills. I see that you are already engaged with our Customer Success team. We will make sure they get you further insight and additional information ASAP.

They have this equation that predicts what you might of use which allows them to manipulate the numbers to maximize their profits. Im being *************** from 2- 3 times what my actual gas bill is, how can they say we saved you $20-$40 dollars in gas give ** $200-$350 dollars. Its completely unjustified how they want their money back! There is no way of budgeting a random number every month. They even calm that in the summer they saving you something just to charge you money. They also calm its a 20 year program but it seem they want their money back in less then 4 years. Their billing is so vague, I dont understand why they never bill you an itemized bill, plus it never shows your balance to know exactly what you have paid to date! I strong dont recommend using them, if you can take a personal loan out definitely do so! Also they just take the money from your account even you dont have overdrawing your account, depending on your financial situation they can really but a hardship on you!

Hi there! Thank you for sharing your feedback and concerns with our payment program. We provide customers a premium service and product based on a relationship of accountability and guarantee of energy-waste reduction. It looks like our service team has reached out a couple of times around your account billing and we are more than happy to go through the details of the energy savings model. I apologize that those explanations were not clear. We understand that the pay for performance model charge variability may not be right for everyone, so we do provide budget options and fixed rate payment plans as well to help with the more predictable payment need that we can get you set up on if you like. Feel free to reach out to the team any time at ************************************** know that time is valuable for our homeowners and truly appreciate the time to share your feedback and concerns!