427 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Juli W
5 stars06/27/2024
This company uses mailing lists of children. My under age daughter received one today for the $100 gift card. Id love to know where they got her information from. Absolutely disgusting!Review from Mercie L
5 stars06/26/2024
Its has no cancel fee or hidden charges and they are the best price out there and they send you a gift card if you pay your bill on time for six months couldnt ask for no better
SmartEnergy Holdings, LLC Response
06/27/2024
Dear ******, We sincerely appreciate you taking the time to share your feedback. It brings us great joy to learn about your positive experience with our service, and we are committed to continuing to serve you diligently!Review from Pamela V
5 stars06/11/2024
The customer service people with ********************** have always been amazing! So appreciative of their help with any questions and professional service when I call. Not only are my husband and I with you, but we got my brother and an Uncle to switch to your service. Thank you for taking great care of us!SmartEnergy Holdings, LLC Response
06/12/2024
Dear ******, We sincerely appreciate you taking the time to share your feedback. It brings us great joy to learn about your positive experience with our service, and we are committed to continuing to serve you diligently.Review from Lauren S
1 star05/25/2024
This company will not stop mailing me misleading offers for a $100 gift card if I switch to using them as my supplier. The irony of wasting paper despite providing green energy is not lost on me. This is so irritating and I hope something is done to stop this before they successfully scam people who don't read the fine print into a more expensive utility bill.SmartEnergy Holdings, LLC Response
05/30/2024
Greetings, We apologize for any inconvenience our mailings may have caused. We take your concerns seriously and aim to respect your preferences. Please call us at ************** so we can promptly place you on our "Do Not Contact" list and stop any future mailings. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.Review from pamela b
5 stars05/22/2024
******** was a pleasure to talk to. He got the answers I neededReview from Lisa C
1 star05/19/2024
I received a post card from this company under a name of a person that has NEVER lived at my address of: ********************************************. They are sending a PIN to receive a $100 gift card. I am concerned that this company is trying to scam us in some way or has already done so. I have never heard of this company. Please take our address off of your mailing list.SmartEnergy Holdings, LLC Response
05/20/2024
Dear ****,
We want to extend our sincere apologies for this error. We understand that receiving mail addressed to the wrong name can be frustrating and inconvenient. Please be assured that we have taken immediate action to rectify this mistake. Your information has been placed on our do not solicit list to ensure that this does not happen again in the future.
Review from Rick A
1 star04/03/2024
Beware scam! Never got the $100.00 rates are close to 4 times current rates! I even got verification that they accepted much lower rates however 2 months later, received phone call telling me that they never changed anything.. Smells of scam, 0 follow through DO NOT USE THE **** COMPANY!!!!Review from Ralph T.
1 star03/13/2024
received 100$ gift card and so far I have not been able to activate it Is this for real or not?***** in *****Review from MARLENE R
5 stars02/26/2024
******************************* AT SMART ENERGY EPLAINED EVERTHING I NEEDED TO KNOW ABOUT SWITCHING TO SMART ENERGY ****** IS A VALUABLE EMPLOYEESmartEnergy Holdings, LLC Response
02/27/2024
Thank you for taking the time to provide your feedback! Your input is incredibly valuable to us, and we sincerely hope you continue to enjoy our services.Review from Drucilla P
5 stars01/30/2024
Was treated well while talking to representatives. Made sure I was made aware of all there informationSmartEnergy Holdings, LLC Response
01/31/2024
Thank you for taking the time to provide such great feedback. We look forward to continuing to serve you.SmartEnergy Team
Customer Review Rating
Average of 427 Customer Reviews
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