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          Lili has 1 locations, listed below.

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            • Lili

              New York, NY 10014-0238

            Business ProfileLili

            Financial Technology

            Contact Information

            New York, NY 10014-0238

            Visit Website
            (855) 545-4380

            Customer Reviews

            1.48/5

            Average of 29 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            248 complaints closed in last 3 years

            89 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Lili is an all-in-one banking app designed for freelancers and small business owners, combining a checking account with a set of essential business tools.

            Business Details

            Location of This Business
            New York, NY 10014-0238
            BBB File Opened:
            9/21/2021
            Years in Business:
            2
            Business Started:
            12/7/2021
            Business Incorporated:
            12/7/2021
            Type of Entity:
            Corporation
            Alternate Business Name
            • Lili App Inc.
            Business Management
            • Ms. Lilac Bar David, Co-Founder
            Contact Information

            Principal

            • Ms. Lilac Bar David, Co-Founder

            Customer Contact

            • Ms. Lilac Bar David, Co-Founder
            • Neil Zalut, Manager of Customer Service
            Read More Business Details and See Alerts

            Customer Complaints

            248 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/18/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I been with lili almost a year started using them in October of last year its supposed to be a business bank account well yesterday I was at a home going service and they closed my account out of nowhere.. since last week Ive had them move money to my savings account for me so they did that but after I wanted access to my account I couldnt get it so I checked my email and said they were closing my account because of beyond risk appetite whatever that means every dime in my account is all I had I dont have 14 days to wait on my money as my life is falling apart.. I reached out and where **** and nasty wasnt a supervisor there called me back he wasnt professional as they can over your money
            Read More
            Read 247 More Complaints

            Customer Reviews

            29 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mary O

            06/19/2024

            There customer service is probably terrible because of the amount of complaints they receive....For one the monthly fee for the premium account is $50 dollars and the balance up free overdraft is EXTREEMLY HARD to acquire, even if you meet deposit minimum they don't guarantee anything if you take money or move.monwy out of your account to quickly they don't ***** you balance up ...and you have to move money out because pretty much no company can connect in anyway to Lili...can't even it use it for rent reporting or boost with Experian. Also they reporting for accounting they do is never correct and the way the auto categorized my expenses and deposits makes no sense...so that $50.fee is for nothing!! I recommend never using this online bank!!
            Read 28 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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