15 Customer Reviews
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Review from Matthew S
1 star04/11/2024
This place has the biggest bunch of a holes around. Rude and extremely unprofessional. I asked this company numerous times to stop calling and to remove my number. They still call at least 3 times a day from different numbers. My name and number is on the national DO NOT CALL LIST!
Infusion Capital Group LLC Response
04/12/2024
*******, Please reach out to ******************************************************** with your full name and phone number and we will be able to assist you with this. We apologize for any inconvenience we may have caused you.Review from John H
1 star03/29/2024
THEY KEEP CALLING ME AFTER I TOLD THEM TO STOP CALLING. I DO NOT KNOW THIS COMPANY AND I HAVE NEVER SIGNED UP FOR ANY LOAN SERVICE. TRASH COMPANY.Infusion Capital Group LLC Response
04/01/2024
****, Please email ******************************************************** with your name and phone number, and we will be able to put you on the do not call list. On behalf of the company we apologize for the inconvenience we've caused you.Review from Vernon M
1 star02/15/2024
I have repeatedly asked them to take me off their list! What good id privacy protection if companies can continuously do this!I expect a response pleaseInfusion Capital Group LLC Response
02/16/2024
******, I am terribly sorry that you had such an awful customer service experience with our company. Your privacy and well-being are extremely important to us. You were successfully added to the do not contact list and I assure you: you will no longer experience any issues. I have also confirmed that your business email address is on the do not contact list as well. If you experience any more issues with us reaching out to you, please email us at *********************************************************Review from Serge K
1 star12/11/2023
NEVER DEAL WITH THIS COMPANY! If you have to *** * them for any reason, they will ignore the courts altogether. I am in the 1 process of suing this company and they haven't responded to the courts even once to address my claim. If they mess something up and cost you money, therecourse because they don't answer 8 to the courts. This company called my phone without my consent. This activates a private right of action we all have under the **** (4*, USC 22*(b) and (c)) where if a company called you without your 5 prior written consent, you are entitled to *** for up to $1,500 per call or $3,000 per call if you're on the National Do Not Call list and they call you using an automatic dialing equipment for non-emergency purposes. This is 1 pretty much everyone they have called. These calls are illegal and you can pur*** them for actual damages or $1,500 - $3,000 per call, whichever is higher 0. Look up the **** and find some videos about it on ******** Then *** this company if they EVER called you. If they called you 10 times, you are entitled to between $15,000 and $30,000, depending on 3 whether or not you're on the National Do Not Call list, If they have called you incessantly, you may wish to contact a consumer attorney with a **** claim. They 6 have called people upwards of twenty times. If this is you, contact an attorney and learn what your rights are. This company almost certainly owes you money if they ever called you...even (especially) if you never did business with them. So if tis company called you, you have the right to *** then merely by virtue of that automatically dialed non-emergency call. Your local laws 9 may provide you more rights of action to *** for more money. Don't wait until they change their business ID. *** them along with ************************* (their CEO) asap and don't let 2 up until you've been paid. The randomly placed digits are my phone number. Call and I will show you how to pur*** your money without a lawyer and for free.Review from Kevin S
5 stars08/30/2023
I needed capital for my business, and Infusion Capital was there with me every step of the way. From start to finish, I felt I received First class service. My business got the Funding it needed to grow and I cannot be more thankful.Infusion Capital Group LLC Response
09/29/2023
Thank you for your business and we hope to work with you again in the near future, best of luck with the company!Review from Chris F
1 star08/21/2023
Spam calling me every day. I am on the National Do Not Call List. Filing official complaint with the **** ****************Infusion Capital Group LLC Response
09/19/2023
I am terribly sorry that you had such an awful customer service experience with our company. Your privacy and well-being are extremely important to us. You were successfully added to the do not contact list and I assure you, you will no longer experience any issues. I have also confirmed that your business email address is on the do not contact list as well. I apologize that we were unable to exceed your expectations and satisfy you fully. Our goal is to maintain 100% transparency with all clients. I want to assure you that we take matters of customer service very seriously and all representatives work within strict ethical and professional guidelines. Again, on Behalf of the company we apologize for this experience.Review from Pamela C
1 star07/12/2023
I'm fully convinced the positive reviews of this company are fake and they're running some sort of scam. Here's why:For several months now, my business has been getting incessant calls (****+ every single business day) from this company attempting to sell us a loan, to the point that it's interrupting business operations. We've never signed up for anything from them, so I'm assuming they're getting our information from some sort of business insights tool. At any rate, I've informed them numerous times that we're not interested and to remove us from their contact list. They keep calling, and each time they call from a different number with my area code. When my assistant or I ask for their company information, they normally hang up or give incorrect info. I asked one operator what their business name was and they told me "Infusion Group." Another told me "Infusion Capital." When asked for anything further, they'll just pause for a while and hang up. It took us forever to figure out who these guys really were, because we didn't have a web address or a company name and they would constantly hang up when we'd start asking questions. If you try to trace the numbers they're calling from, you don't come up with much.Today, an operator gave me the company's web address, so I called the number listed on their site. It rings a few times, and then I hear a message stating "Hi, you've reached...." giving a number that is completely different. I tried chatting via their online tool, and it's just a bot - no one is there. You have to fill out a form and it says someone will call you back.Today, I'd finally had enough and noted that I would start invoicing them for my time, their operator called me "narcissistic" to think that my time was "so important" and became completely belligerent. And, of course, hung up when I asked to speak with someone else.Infusion Capital Group LLC Response
09/19/2023
I am terribly sorry that you had such an awful customer service experience with our company. Your privacy and well-being are extremely important to us. You were successfully added to the do not contact list and I assure you; you will no longer experience any issues. I have also confirmed that your business email address is on the do not contact list as well. I apologize that we were unable to exceed your expectations and satisfy you fully. Our goal is to maintain 100% transparency with all clients. I want to assure you that we take matters of customer service very seriously and all representatives work within strict ethical and professional guidelines. Again, on Behalf of the company we apologize for this experience.Review from John C
5 stars06/29/2023
Trustworthy and reliable Company got me capital for my business that I used to buy new equipment.Infusion Capital Group LLC Response
10/05/2023
****, Thanks again for working with us and we hope to continue to do business with you in the future. Feel free to reach out to us if you need any assistance!Review from Jeff R
1 star05/31/2023
This business continues to call and harass me about loaning money from them I never once requested or asked information from. After multiple times telling them I was not interested they have continued to call. Even cussing at me when I told them agian and agian I did not seek information from them.Infusion Capital Group LLC Response
09/19/2023
I am terribly sorry that you had such an awful customer service experience with our company. Your privacy and well-being are extremely important to us. You were successfully added to the do not contact list and I assure you: you will no longer experience any issues. I have also confirmed that your business email address is on the do not contact list as well. I apologize that we were unable to exceed your expectations and satisfy you fully. Our goal is to maintain 100% transparency with all clients. I want to assure you that we take matters of customer service very seriously and all representatives work within strict ethical and professional guidelines. Again, on Behalf of the company we apologize for this experience.Review from Stace L
1 star05/23/2023
I received a document to sign with my correct name and email claiming someone spoke with me on the phone but I did NOT speak with anyone. This is very upsetting and I am not happy with this occurrence! Date: 5-23-23Infusion Capital Group LLC Response
09/19/2023
Dear *******************, please reach out to **************************************************************** with your details so we may assist you with this. We apologize for the inconvenience we've caused you.
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